How come I got a bigger discount via telephone store?

Discussion in 'Buying Tips and Advice' started by SingleDuvet, Oct 6, 2014.

  1. SingleDuvet macrumors newbie

    Apr 21, 2010
    I ordered a Macbook Pro 13" from the Apple Online Store. The order was canceled due to a fraud alert by my bank.

    I just called the store via telephone and they quoted a significantly lower price. I ordered it and received a confirmation by email.

    The price was reduced by £240 ($343). Is this normal?

    I think they may have applied a business discount by mistake or something!? The customer service person asked me about my business, and I said that I did not have a business; he seemed confused.

    It's my first time to order via telephone.
  2. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Prices are the same online, in store, and via telephone orders. There must be a discount applied. You should have your invoice, what does it say?
  3. maflynn Moderator


    Staff Member

    May 3, 2009
    Are you sure you ordered the exact same configuration?
  4. SingleDuvet thread starter macrumors newbie

    Apr 21, 2010
    It doesn't say anything about a discount on the invoice. Strange...
    I'm not sure if it is the official invoice; the email is titled 'Your order is being processed'.

    Yes, it is just the base model with no configuration options.

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