How come I got a bigger discount via telephone store?

Discussion in 'Buying Tips and Advice' started by SingleDuvet, Oct 6, 2014.

  1. SingleDuvet macrumors newbie

    Joined:
    Apr 21, 2010
    #1
    I ordered a Macbook Pro 13" from the Apple Online Store. The order was canceled due to a fraud alert by my bank.

    I just called the store via telephone and they quoted a significantly lower price. I ordered it and received a confirmation by email.

    The price was reduced by £240 ($343). Is this normal?


    I think they may have applied a business discount by mistake or something!? The customer service person asked me about my business, and I said that I did not have a business; he seemed confused.

    It's my first time to order via telephone.
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    Prices are the same online, in store, and via telephone orders. There must be a discount applied. You should have your invoice, what does it say?
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Are you sure you ordered the exact same configuration?
     
  4. SingleDuvet thread starter macrumors newbie

    Joined:
    Apr 21, 2010
    #4
    It doesn't say anything about a discount on the invoice. Strange...
    I'm not sure if it is the official invoice; the email is titled 'Your order is being processed'.

    Yes, it is just the base model with no configuration options.
     

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