How come when play back YouTube videos, sound is OK but video images often pause?

Discussion in 'Mac Basics and Help' started by hajime, Jul 11, 2017.

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  1. hajime, Jul 11, 2017

    hajime macrumors 601

    Joined:
    Jul 23, 2007
    #1
    Hello, I have noticed that for the past few days, whenever I play back youtube videos, I can hear people talking and music playing but often the video image become still? I have to press the timeline for the video to play. Then, video image pauses again while the audio continues to play?
     
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  2. pandadoggy13, Jul 11, 2017

    pandadoggy13 macrumors newbie

    pandadoggy13

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    Jul 11, 2017
    #2
    Do you have the developer or beta of high Sierra?
     
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  3. hajime, Jul 11, 2017

    hajime thread starter macrumors 601

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    Jul 23, 2007
    #3
    I am still using macOS Sierra 10.12.5
     
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  4. pandadoggy13, Jul 11, 2017

    pandadoggy13 macrumors newbie

    pandadoggy13

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    #4
    Multiple reasons:

    1. I have noticed a bug that causes the video to freeze. A work around for the glitch is to maximize the window.
    2. You may have autoplay disabled under Safari preferences websites ta or you may have a content blocked enabled. If this doesn't work, download the Safari technology preview or Chrome Canary for free. 6. Try using chrome and see if the problem is replicated.
    4. You may have poor quality internet that is causing it to fail to buffer. Make sure flash is DISABLED.
    5. Make sure the video does not have a notice saying "full screen mode is disabled." If you maximize a full screen mode disabled youtube video, it will not play at all.
     
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  5. hajime, Jul 17, 2017

    hajime thread starter macrumors 601

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    Jul 23, 2007
    #5

    Thanks pandadoggy13. I am using Firebox. Maximizing the window does not help. I don't think the internet connection is poor because I did not have such issue until 1-2 weeks ago.
     
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