My memory of AOL is that it was both an app-suite and a paid service.
Back then, you had to have certain numbers to call that would connect you to a net. So I suppose a phone number was like a DNS or something. I have a memory of one person more savvy than me having a list of numbers they could try that might offer better connection or such. Something about local vs. long distance even. If a number was down (not connecting) I seem to recall AOL would try to call a different number from its list.
Here’s how it works.
First, you get a CD-ROM in the mail. You didn’t request it. You may not even own a computer. AOL CD’s were a meme because they became so damn prolific. It was like every time you opened your mailbox, you got ANOTHER AOL CD! Sometimes two or more at a time! I recall a commercial around 2001 that made a joke about turning them into coasters and a fish-sculpture. (The shiny-side made the scales.)
Edit: found it. Excuse my memory after twenty-years.
YouTube
AOL was always on TV promoting their new versions. “New AOL version 5.0!” So every version showed up in your mailbox. 5.0. 5.1. 5.1.1. I’m not joking.
So why are they sending you CD’s? Because they hope you’re stupid and won’t have any better way of getting online. Each CD came with something like 48-hours of FREE service!
What a deal! I’m very stupid, so if a CD shows up in my mailbox that can connect me to the net, you bet I’m going to use it.
My PC has internet explorer but I don’t know how to connect to any Internet Service Provider. I just bought the thing to do word processing and MS Paint.
So I put the free CD-ROM into the drive. Now it says I can install a suite of apps. So I proceed.
Now I click the AOL app on the desktop. All of a sudden my computer is making all of the famous hissing, booping and modulating to shake hands with a phone number that will provide internet.
Everything goes quiet. Then… “Welcome! You’ve got mail!”
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I can select from a few AOL apps. One is an instant messenger that anybody using AOL has access to. One is my Email app. And if I can recall correctly, there is an AOL browser. I seem to remember an AOL logo as the loading icon. (See pic below, top right logo) Click a link anywhere on the net and the little logo in the corner spins and fades in and out so you have some entertainment while it loads. And load it will.
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At that time, clicking a link meant grabbing a snack, then clicking another link and running to the toilet. Then you’d realize you clicked a completely wrong link. You’d click Back and then resume Mario Kart until you saw the page fully load.