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Pndrgnsvc

macrumors 6502
Original poster
Jun 13, 2008
452
26
Georgetown, Texas
In: Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data/ there are numerous entries (well over 100).

If it matters, I have enabled the feature to "Automatically Send To Apple".

Can/should I clear these data, and if so, how? I cannot find a delete or clear file option.

I have asked/inquired about, but so far, no solution; just that the data shown/used is quite small and not to worry.

But what say you? Is there a solution or should I just fugeddaboudit? :confused:
 
In: Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data/ there are numerous entries (well over 100).

If it matters, I have enabled the feature to "Automatically Send To Apple".

Can/should I clear these data, and if so, how? I cannot find a delete or clear file option.

I have asked/inquired about, but so far, no solution; just that the data shown/used is quite small and not to worry.

But what say you? Is there a solution or should I just fugeddaboudit? :confused:

Hello, Try sync it with itunes it will clear it up.
 
Thanks for the quick reply. And indeed I'll give the syncing you suggest a go. But alas, I don't know how to do that. Will you please provide detailed instructions?

TIA

This feature auto clears itself after about 2 months the entry is deleted, at least this is my case
 
If I have to guess, all that stuff u send to Apple goes into an equivalent spam bucket.

Does anyone here, when u make a problem visit, does the Genius asks, have u been sending us the diagnostic messages?

Needless to say, mine and all my other machines have this turned off. I just have no faith in any corporation to assign manpower to constantly monitor my messages and give me a call even before I know there is a problem. OK maybe Tesla or Ferrari.
 
How Do I Clear Usage Data?

iOS just like OSX runs housekeeping scripts

1st off, I'm using an iPad4 6.0.1 & don't have iPhone but do have iTouch that's still @3.1.2 so following is presumption wrt iPhone 6.x.x etc but I can't see Apple having/designing a difference this deep within an O/S

So in addition to what You have done below, I have _observed_ via iOS System Logs to just leave your wifi ON around (before & at least a few hours after) Midnight LOCAL_TIME (LT). File uploads & cleanup of LogFiles _typically_ completes by 0005 LT but occasionally as late as 0500 LT
…(0005 is 5 minutes after midnight … 0500 is 5 A.M. LOCAL_TIME ).
NB: the LogFiles for the current/previous day & back a few days are left ON Your iDevice! …Typically the last week of logs.
NB 2: ALSO App Crash logs (for both Apple apps & Third-party apps) have a LogFile entry (or file as I'm not sure yet…) that is _never_ removed eg LatestCrash-AppStore.plist

With your 100+ log file count, I don't know if they ALL will be cleared out in ONE night, so let us know :) … I expect a full purge of old LogFiles in one night

Another tidbit related wrt MIDNIGHT GMT/Zulu e.g. 8 P.M. EDST will cause Day roll-over SysLog entries…I've not analyzed if this detail has an impact on the above housekeeping scripts… so forewarned is for armed :)

Iceb

In: Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data/ …

If it matters, I have enabled the feature to "Automatically Send To Apple".
 
Last edited:
Thanks for the quick reply. And indeed I'll give the syncing you suggest a go. But alas, I don't know how to do that. Will you please provide detailed instructions?

TIA

Open iTunes on your computer, connect the iPhone to the computer using the charger cable. This should automatically start the syncing process.
 
Open iTunes on your computer, connect the iPhone to the computer using the charger cable. This should automatically start the syncing process.

I did as you suggested and no joy. I even initiated the backup to iCloud and This Computer, but that had no effect.

My enabled sync settings are:
• Sync with this iPhone over wifi
• Sync only checked songs and videos
• Convert higher bit rate songs to 256 kbps
• Manually manage music and videos

Should these settings be changed?
 
I also have a bunch from way back that have never gone away - I mean over 1 year old and I sync regularly with iTunes. The number doesn't seem to be growing but these old entries don't seem to ever go away. I'd love to delete them also but have never found a way.
 
You can try these to see if it helps you

Complete guide to using iOS 6

http://howto.cnet.com/ios-6-complete-guide/



Guide to Built-In Apps on iOS

https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios



You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/

Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/



Apple - iPad - Guided Tours

http://www.apple.com/ipad/videos/



Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.

http://www.youtube.com/watch?v=YT2bD0-OqBM

http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu

http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu



How to - Articles & User Guides & Tutorials

http://www.****************/index.php/Index/howto/id/4/type/select



iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/



You can download this guide to your iPad.

iPad User Guide for iOS 5

http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
 
I did as you suggested and no joy. I even initiated the backup to iCloud and This Computer, but that had no effect.

My enabled sync settings are:
• Sync with this iPhone over wifi
• Sync only checked songs and videos
• Convert higher bit rate songs to 256 kbps
• Manually manage music and videos

Should these settings be changed?

I'm sorry, I can't help you further. My logs have always been transferred from the phone to the computer at every sync, don't know how to fix it if they're not...
 
Download this app, PhoneCleanhttp://www.imobie.com/phoneclean/ onto your computer. Connect to your iDevice and run the app. It should clean up all failed data.

In: Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data/ there are numerous entries (well over 100).

If it matters, I have enabled the feature to "Automatically Send To Apple".

Can/should I clear these data, and if so, how? I cannot find a delete or clear file option.

I have asked/inquired about, but so far, no solution; just that the data shown/used is quite small and not to worry.

But what say you? Is there a solution or should I just fugeddaboudit? :confused:
 
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