How Do I Clear Usage Data?

Discussion in 'iOS 6' started by Pndrgnsvc, Jun 28, 2013.

  1. Pndrgnsvc macrumors 6502


    Jun 13, 2008
    Georgetown, Texas
    In: Settings/General/About/Diagnostics & Usage/Diagnostics & Usage Data/ there are numerous entries (well over 100).

    If it matters, I have enabled the feature to "Automatically Send To Apple".

    Can/should I clear these data, and if so, how? I cannot find a delete or clear file option.

    I have asked/inquired about, but so far, no solution; just that the data shown/used is quite small and not to worry.

    But what say you? Is there a solution or should I just fugeddaboudit? :confused:
  2. MultiMediaWill macrumors 68000

    Aug 1, 2010
    What size data plan do you have and how much does it cost per month? I'm trying to weight my options for my next iPhone.
  3. ToyGun1 macrumors 6502

    Oct 13, 2012
    Hello, Try sync it with itunes it will clear it up.
  4. Pndrgnsvc thread starter macrumors 6502


    Jun 13, 2008
    Georgetown, Texas
    Thanks for the quick reply. And indeed I'll give the syncing you suggest a go. But alas, I don't know how to do that. Will you please provide detailed instructions?

  5. aarone88 macrumors newbie

    Jun 27, 2013
    This feature auto clears itself after about 2 months the entry is deleted, at least this is my case
  6. Mrbobb macrumors 601

    Aug 27, 2012
    If I have to guess, all that stuff u send to Apple goes into an equivalent spam bucket.

    Does anyone here, when u make a problem visit, does the Genius asks, have u been sending us the diagnostic messages?

    Needless to say, mine and all my other machines have this turned off. I just have no faith in any corporation to assign manpower to constantly monitor my messages and give me a call even before I know there is a problem. OK maybe Tesla or Ferrari.
  7. Ic3b, Jun 30, 2013
    Last edited: Jul 6, 2013

    Ic3b macrumors newbie

    Apr 26, 2013
    How Do I Clear Usage Data?

    iOS just like OSX runs housekeeping scripts

    1st off, I'm using an iPad4 6.0.1 & don't have iPhone but do have iTouch that's still @3.1.2 so following is presumption wrt iPhone 6.x.x etc but I can't see Apple having/designing a difference this deep within an O/S

    So in addition to what You have done below, I have _observed_ via iOS System Logs to just leave your wifi ON around (before & at least a few hours after) Midnight LOCAL_TIME (LT). File uploads & cleanup of LogFiles _typically_ completes by 0005 LT but occasionally as late as 0500 LT
    …(0005 is 5 minutes after midnight … 0500 is 5 A.M. LOCAL_TIME ).
    NB: the LogFiles for the current/previous day & back a few days are left ON Your iDevice! …Typically the last week of logs.
    NB 2: ALSO App Crash logs (for both Apple apps & Third-party apps) have a LogFile entry (or file as I'm not sure yet…) that is _never_ removed eg LatestCrash-AppStore.plist

    With your 100+ log file count, I don't know if they ALL will be cleared out in ONE night, so let us know :) … I expect a full purge of old LogFiles in one night

    Another tidbit related wrt MIDNIGHT GMT/Zulu e.g. 8 P.M. EDST will cause Day roll-over SysLog entries…I've not analyzed if this detail has an impact on the above housekeeping scripts… so forewarned is for armed :)


  8. hafr macrumors 68030

    Sep 21, 2011
    Open iTunes on your computer, connect the iPhone to the computer using the charger cable. This should automatically start the syncing process.
  9. Pndrgnsvc thread starter macrumors 6502


    Jun 13, 2008
    Georgetown, Texas
    I did as you suggested and no joy. I even initiated the backup to iCloud and This Computer, but that had no effect.

    My enabled sync settings are:
    • Sync with this iPhone over wifi
    • Sync only checked songs and videos
    • Convert higher bit rate songs to 256 kbps
    • Manually manage music and videos

    Should these settings be changed?
  10. CTHarrryH macrumors 68000

    Jul 4, 2012
    I also have a bunch from way back that have never gone away - I mean over 1 year old and I sync regularly with iTunes. The number doesn't seem to be growing but these old entries don't seem to ever go away. I'd love to delete them also but have never found a way.
  11. nancyfromafrica macrumors member

    Sep 17, 2012
    You can try these to see if it helps you

    Complete guide to using iOS 6

    Guide to Built-In Apps on iOS built-in-apps-ios

    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here:

    Also, Good Instructions

    Apple - iPad - Guided Tours

    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.

    How to - Articles & User Guides & Tutorials


    iPad How-Tos

    You can download this guide to your iPad.

    iPad User Guide for iOS 5
  12. hafr macrumors 68030

    Sep 21, 2011
    I'm sorry, I can't help you further. My logs have always been transferred from the phone to the computer at every sync, don't know how to fix it if they're not...
  13. rizqdan macrumors newbie


    Aug 15, 2013
    Download this app, PhoneClean onto your computer. Connect to your iDevice and run the app. It should clean up all failed data.


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