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How Do I Fix HDCP Error?

S

steveo2010

macrumors newbie
Original poster
Oct 15, 2010
6
0
This is something that has cropped up in the last few days and it's annoying me greatly. I've confirmed with Apple that my display is HDCP compliant and they worked with me to check whether there was any displaylink running on my computer (which there wasn't) and the issue still persists.

I'm a novice at this stuff, so any help would be appreciated.
 
matreya said:
You have been too brief describing your problem.. HDCP error with what?
Click to expand...

Sorry, like I said I'm a bit of a novice with these things. The issue cropped up when trying to watch a movie on Amazon on the iMac itself. I'm getting an error message that says my display is not HDCP compliant. This is the reason I'm not getting an HD connection on movies on Netflix and the error is also popping up on iTunes.

I'm using no external displays, only attempting to watch things on the computer. I've checked with Apple directly and they've confirmed it's compliant, so I'm not sure what could be causing the problem.
 
That is one doozy of a problem.. never seen it before and I've been using Macs for 30 years.

What version of OS X are you running on your iMac?
 
Are you connected directly to your router/modem with an ethernet cable? (not through wifi) If you are, are you going through any other device such as a thunderbolt to Ethernet device? If so, that device may not be HDCP compatible, and it is that device that the site at netflix, or amazon is detecting through your connection.
Try connecting directly to your modem/router with a Ethernet cable and see it the situation resolves.
 
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