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jhonb

macrumors newbie
Original poster
Jul 14, 2010
1
0
Jersey Shore
I got my iPhone 4 from Apple on a pre-order mailed directly from China. How do I go about sending it back and activating my old iPhone? Do I deal with AT&T, Apple or both?
 
Visit your nearest Apple store to return the iPhone 4. With regards to activating your old iPhone then you can just attach it to iTunes with the iPhone 4 sim in (will need to buy an adapter).
 
I've heard that if you ordered from the online apple store, you have to mail it back to them, can't take it into a physical store.
 
I've heard that if you ordered from the online apple store, you have to mail it back to them, can't take it into a physical store.

Is this true?? I've heard both at this point, and both from apple employees as well. :confused: It would be nice to know if I ordered online I could still return it in-store within the 30 days. Otherwise I'll have to buy it in-store.
 
Newbie

You just have a very simple problem...'
Call apple store where you bought your gadget.
 
Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

kysee said:
You just have a very simple problem...'
Call apple store where you bought your gadget.


Edit: Withdrawn, assuming you were responding to the OP. But no need to be so condescending to an honest question. Let the record show you're a newb as well. :p ...with a whole 5 oh-so-helpful posts at that.

My question still stands though, since I've received contradicting responses from apple. Not sure what to believe, so a personal experience would be helpful.
 
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