How do I go about sending back my Iphone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jhonb, Jul 19, 2010.

  1. jhonb macrumors newbie

    Joined:
    Jul 14, 2010
    Location:
    Jersey Shore
    #1
    I got my iPhone 4 from Apple on a pre-order mailed directly from China. How do I go about sending it back and activating my old iPhone? Do I deal with AT&T, Apple or both?
     
  2. iHeartapple2 macrumors 6502

    iHeartapple2

    Joined:
    Jun 29, 2010
    #2
    Why would you send it back? It's the best phone Apple has made to date.
     
  3. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #3
    Visit your nearest Apple store to return the iPhone 4. With regards to activating your old iPhone then you can just attach it to iTunes with the iPhone 4 sim in (will need to buy an adapter).
     
  4. KidFresh macrumors regular

    Joined:
    May 11, 2009
    Location:
    NYC
  5. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #5
    I've heard that if you ordered from the online apple store, you have to mail it back to them, can't take it into a physical store.
     
  6. Figbash Acrobat macrumors 6502a

    Figbash Acrobat

    Joined:
    Apr 15, 2009
    Location:
    Alphaville
    #6
    Is this true?? I've heard both at this point, and both from apple employees as well. :confused: It would be nice to know if I ordered online I could still return it in-store within the 30 days. Otherwise I'll have to buy it in-store.
     
  7. kysee macrumors newbie

    Joined:
    Jun 18, 2010
    #7
    Newbie

    You just have a very simple problem...'
    Call apple store where you bought your gadget.
     
  8. Figbash Acrobat macrumors 6502a

    Figbash Acrobat

    Joined:
    Apr 15, 2009
    Location:
    Alphaville
    #8
    Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)


    Edit: Withdrawn, assuming you were responding to the OP. But no need to be so condescending to an honest question. Let the record show you're a newb as well. :p ...with a whole 5 oh-so-helpful posts at that.

    My question still stands though, since I've received contradicting responses from apple. Not sure what to believe, so a personal experience would be helpful.
     

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