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How do I join AT&T's network on iPhone 6 Plus

S

sakau2007

macrumors 6502
Original poster
Oct 12, 2011
488
2
So I got my phone an hour ago and restored from a backup from earlier today. All my pictures, settings, etc. are there... cool.

But I'm not on the AT&T network. It says No service while my old iPhone 5 is still on the AT&T network. iMessages and things like that are working fine because it using my WiFi connection.

Do I need to set up as a new phone?
 
turn off your iPhone 5/hard reset your iPhone 6 plus - worked for me on launch day
 
Last edited:
May be a silly question, but you did perform an upgrade and didn't buy the phone outright, correct?

If not then just swap the sim and you'll be good to go
 
i bought it using the AT&T Next program. i don't have the tools to switch out the sim cards and would prefer to not bother with that.

when i powered my old phone off and turned my 6+ off then back on, it did not sync up to AT&T. what is meant by "hard reset"
 
iFiend said:
excellent question
Click to expand...

Cant tell if you're being sarcastic. Someone may overlook this, maybe.

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sakau2007 said:
i bought it using the AT&T Next program. i don't have the tools to switch out the sim cards and would prefer to not bother with that.

when i powered my old phone off and turned my 6+ off then back on, it did not sync up to AT&T. what is meant by "hard reset"
Click to expand...


Okay you don't need to switch sims since you upgraded.


Hold the power and home button until screen goes black and turns back on. Should take roughly 7-10 seconds.
 
bmms8 said:
Okay you don't need to switch sims since you upgraded.


Hold the power and home button until screen goes black and turns back on. Should take roughly 7-10 seconds.
Click to expand...

hmmmm. i did this and it still did not sync up with service. i will try it once more. after that i may just have to set it up as new iPhone?
 
sakau2007 said:
hmmmm. i did this and it still did not sync up with service. i will try it once more. after that i may just have to set it up as new iPhone?
Click to expand...

This has nothing to do with setting up the phone via iTunes.

Can you confirm that the line you upgraded is the phone you're upgrading from?

Meaning that your phone iPhone 5 is the line you upgraded with the 6?

ATT has been backed up with activations this week. Worse comes to worse dial 611 from your 5 and talk to ATT
 
bmms8 said:
This has nothing to do with setting up the phone via iTunes.

Can you confirm that the line you upgraded is the phone you're upgrading from?

Meaning that your phone iPhone 5 is the line you upgraded with the 6?

ATT has been backed up with activations this week. Worse comes to worse dial 611 from your 5 and talk to ATT
Click to expand...

evidently there was a number i was supposed to call that i didnt know about and they took care of it in 5 minutes at the ATT store.
 
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