How do I know if I have malware on my imac?

Discussion in 'Mac Basics and Help' started by darcydarj, Dec 20, 2015.

  1. darcydarj macrumors newbie

    darcydarj

    Joined:
    Dec 20, 2015
    #1
    I just restarted my computer and got a message about a program called Wondershare Helper Compact having trouble opening, or something to that effect. I didn't recognize the name of the app, so I googled it and got a lot of results that talk about it having malware. Someone in another thread was advised to take a screenshot of their activity monitor and post it. What exactly would I see in my activity monitor that would indicate a problem vs a healthy system?

    My computer seems to be working okay. A little slow, but the only reason I'm worried is about a month ago I got a pop up that said I needed to update my Adobe Flash, so I complied. I'm now pretty sure it was a fake, because I was trying to stream a movie from a foreign websites when it happened. I just clicked it without thinking.

    Can someone take a glance at this and tell me if anything looks weird? Screen Shot 2015-12-20 at 5.55.57 PM.png
     
  2. johnhurley macrumors 6502a

    johnhurley

    Joined:
    Aug 29, 2011
    #2
    Can you restore to before you "streamed the movie" from the foreign website?

    Intego is one of the potential tools to scan a system ...
     
  3. MrAverigeUser macrumors 6502a

    MrAverigeUser

    Joined:
    May 20, 2015
    Location:
    europe
    #4
    The myth apple computers being free of malware and virus' isn't true since at least 4 years.

    Being realist I purchased Kaspersky for mac ( costs about 10cents/ day) and I am free of fear.
    Some years ago Kaspersky demanded a certain amount of Memory and CPU, nowadays this has changed. I do not feel at all any limitation (not even on my MBP 2011).

    I think investing 10 cts/day for nearly 100% absence of fear and malware is a very good investment... ( aside of basic prophylaxe in running OSX the most secure way possible) ...you aren't 100% save with it ( neither with other products) , but nearly..

    Just my 2 cts...

    They have a 30 days free trial version.... Try it.
     
  4. Max(IT) Suspended

    Max(IT)

    Joined:
    Dec 8, 2009
    Location:
    Italy
    #5
    Google chrome...... Yes you have malware on your iMac :D:eek::D
     
  5. vkd macrumors 6502a

    vkd

    Joined:
    Sep 10, 2012
    #6
    You have to look in that list on Activity Monitor for the name of the soft in your case Wondersoft... . Then go about getting rid of it.

    2¢ worth
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #7
    Look in the Applications folder for Wondershare Helper Compact and drag it to the trash. Then restart and download and run the app Etrecheck for us. That will create an anonymized report showing everything running. Post that report here so we can have a look to make sure everything is cleaned up.
     

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