How do I resolve this ... Apple is closed for the night

Discussion in 'iPhone' started by MacDryCleaner, Jul 5, 2010.

  1. MacDryCleaner macrumors regular

    Joined:
    Jun 3, 2007
    #1
    Hi All-

    My 10 year old son decided to spend the afternoon trying to guess my iTunes password and download some apps. Now, my account is on security lockout and Apple support is closed for the night. Is there some other way to get my account straightened out?

    Thanks!
     
  2. Bill Gates macrumors 68020

    Bill Gates

    Joined:
    Jun 21, 2006
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    127.0.0.1
  3. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    You could email them but its likely you'll have to wait until tomorrow. Also, if your 10 year old guessed your password and downloaded apps then I question how good the password was and/or how smart that kid is.
     
  4. saxon48 macrumors 6502a

    saxon48

    Joined:
    Jun 14, 2010
    Location:
    Barad-dûr
    #4
    And make sure to hide your device from your son tonight, in case he decides another round of downloads is appropriate.
     
  5. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #5
    Set a new password. Click the forgot password link, and follow instructions once you get the email. It has always worked for me.
     
  6. Bill Gates macrumors 68020

    Bill Gates

    Joined:
    Jun 21, 2006
    Location:
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    #6
    It sounds to me like the kid didn't guess the password; hence the account is on lockout due to too many failed attempts.
     
  7. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #7
    Nope - your only choice is to wait until tomorrow.
     
  8. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #8
    Sounds to me when he said his kid bought apps that his kid guessed his password.
     
  9. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #9
    No, you can reset the password. My douchebag of a friend tried to guess my password once and I just reset the password.


    He said his kid was trying guess his password AND download some apps. If his kid locked the account, then chances are he probably didn't get in. And won't be able to for however long the lockout time is.
     
  10. Bill Gates macrumors 68020

    Bill Gates

    Joined:
    Jun 21, 2006
    Location:
    127.0.0.1
    #11
    But he didn't say his kid bought any apps. Read the sentence again.

    "...trying to guess my iTunes password and download some apps."

    His kid was trying to guess his password and download some apps.
     
  11. grassfeeder macrumors regular

    Joined:
    Jun 9, 2009
    #12
    in 1984, you could just beat your kid and things like this would never happen. Now, you go to jail......go figure.
     
  12. rkulpajr macrumors member

    rkulpajr

    Joined:
    Sep 27, 2007
    Location:
    Wheeling, WV
    #13
    My mother-in-law did the same thing the other day. I was able to reset her password and unlock her account using:

    https://iforgot.apple.com/

    It is worth a try to see if you can unlock your account...
     

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