How do I service my Epson Printer from Mac?

Discussion in 'Mac Accessories' started by davidg4781, Mar 17, 2014.

  1. davidg4781 macrumors 68010

    Joined:
    Oct 28, 2006
    Location:
    Alice, TX
    #1
    I bought an Epson XP-600 a few months ago. I don't use it much but thought it'd be nice to have a printer/scanner around for those times that I do use it.

    Recently I printed something and it looked like the nozzles or heads needed cleaning or adjusting.

    I've got that fixed now but I had to do it from the printer. I could not find anything in the software installed on my MBP that sent these commands. Does anyone know where to go to do this?

    I'm running a clean install of OS X Mavericks and the printer is connected wirelessly through my gateway/modem/router.

    On Epson's site there are a few other downloads if I select I have Mountain Lion. Maybe this feature isn't ready for Mavericks?
     
  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    Go to System Preferences --> Print & Scan --> Select Printer and hit "Options and Supplies" --> Utility Tab --> Open Printer Utility

    I have a Canon MG5220 and that is what I use. I am using the default software downloaded from Apple Software Update.
     
  3. davidg4781 thread starter macrumors 68010

    Joined:
    Oct 28, 2006
    Location:
    Alice, TX
    #3
    I don't have a Utility Tab. I'm almost certain it was there with an older HP I had... that was broken.

    There's an option to go to the printer's webpage but there's not option for this there either.

    When I did the cleaning/aligning it printed out a sheet and I had to choose which boxes/lines looked best using the printer's display. I remember my old HP did it automatically. Maybe this is why it's not available from anything away from the printer?
     

    Attached Files:

  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Is this printer using the default driver from Apple or AirPrint?
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    According to the support page for your printer:
    http://www.epson.com/cgi-bin/Store/...oid=201987&prodoid=63094860&category=Products
    On that page, click on the troubleshooting guide.
    You found out how to do that from the on-printer panel, which is what Epson uses, too.
     
  6. davidg4781 thread starter macrumors 68010

    Joined:
    Oct 28, 2006
    Location:
    Alice, TX
    #6
    I installed it fully from my Mac. Never went to epson.com or used the included disc.
     
  7. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #7
    That printer supports AirPrint. Since AirPrint is proprietary technology but is a generic driver, you will not get some utility functions. Ensure your printer is using the Apple supplied drivers and not AirPrint.
     
  8. davidg4781 thread starter macrumors 68010

    Joined:
    Oct 28, 2006
    Location:
    Alice, TX
    #8
    Awesome! That did it. I never thought that it would install it using AirPrint.

    Thanks!
     
  9. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #9
    Click 'show printers webpage' it has everything you need in there.
     
  10. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #10
    No problem! AirPrint is great for its seemless install and generic Apple compatibility. It lacks device specific features and configuration though.
     

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