How do you know he got one?
I heard alot of rants about their customer support never responding. Im glad you got thru to them but if he didnt and even with a chargeback from paypal they still ignored him then something is not going smooth IMO.
Because he said he bought one. The OPs misunderstanding is he thinks they give/send him a license. They don't and the OP should know this since he got the upgrade price which means he was using MyWi 3. The same process was used with it.
As someone else mentioned, I did the following;
1. Bought an upgrade license at the RYP site via my computer.
2. Installed MyWi 4 via Cydia, which also installed the Rock App
3. Started the Rock app, entered the email address and password I use at the RYP web site.
4. When I did this, the Rock app connected to the RYP server
5. I was asked if I want to transfer my licenses to the new phone.
6. I said Yes
7. Then the licenses for all products I've purchased from them, including MyWi 4, were downloaded into the Rock app
8. Started MyWi, no more trial license.