I need the software for it to work. I went to the Western Digital website and there was no mention of software for Mojave.Do you mean just formating the harddrive so it works for Mac?
This:When you plug it in can you browse to it in Finder? There is no other software required to use the drive, but perhaps something else is going wrong.
First... don't install any software from WD. You don't need it.Is it possible someone could walk me through reformatting?
Thank you. Though, I have a feeling my external hard drive kicked the bucket. I will try your advice first... tomorrow.... and reply back. Though, since there is a small chance my external hard drive died, can you all reply back with suggestions of new external hard drives. Thank you.First... don't install any software from WD. You don't need it.
Attach the drive and launch Disk Utility. Then select this checkbox option I have shown.
View attachment 789677
Now select the drive itself on the left side. Mine says asmedia... your will be WD something or other. Make sure you pick the drive just like in my screenshot and not any of the partitions below it.
Now click the erase button and set it up like my screenshot. Put whatever you want for name then click erase. This will give you a freshly formatted drive suitable for Time Machine backups.
View attachment 789678
That is a networked drive though isn't it? I'm talking about directly attached USB drives.I have a WD My Home connected to my system and I couldn't see the volume through the entire Mojave beta trials and even after the official release. For some reason when I logged in this morning my WD volume is there to be used; I'm guessing that WD FINALLY pushed an update.
FYI .. some WD hardware requires WD drivers.
That is a networked drive though isn't it? I'm talking about directly attached USB drives.
How do I find out if the software is compatible with Mojave?There's probably nothing wrong with the OP's hard drive, other than that she still has the proprietary WD software on it... and that software is not (yet) compatible with Mojave...
I'll try this when I can. Thank you."How do I find out if the software is compatible with Mojave?"
Ask Western Digital?
What I would try:
1. Go to the WD site.
2. I believe that somewhere there they have a utility that will remove any factory-installed software from the drive.
3. Download that software, remove the WD proprietary software, then
4. Erase the drive and start over.
5. I would use Mac OS extended with journaling enabled on an external platter-based drive.
I WOULD NOT format it to APFS.
First... don't install any software from WD. You don't need it.
Attach the drive and launch Disk Utility. Then select this checkbox option I have shown.
View attachment 789677
Now select the drive itself on the left side. Mine says asmedia... your will be WD something or other. Make sure you pick the drive just like in my screenshot and not any of the partitions below it.
Now click the erase button and set it up like my screenshot. Put whatever you want for name then click erase. This will give you a freshly formatted drive suitable for Time Machine backups.
View attachment 789678
Nope... doing this erases the whole drive.Is there a way to do this without erasing everything and starting over?