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Luke1robb

macrumors 6502a
Original poster
May 3, 2008
809
0
Cambridge, MA/Smithfield, RI
So I used the iWork '09 trial for 30 days now and now I have a box version and I want to simply use the buy function from the trial to upgrade to the full non-trial version. It has:

If you've purchased an iWork '09 box, you'll find the serial number on the Installing iWork '09 booklet.

There's only one problem, there's no serial number on the booklet! How do I install using the buy function or do I have to install the full iWork suite again on my computer? Seems kind of silly. If so, do I need to then uninstalling one of my versions of iWork '09? And if so, which one? How do I tell the difference at that point?

Some of you might be wondering and about to comment on the fact that I should have just bought the online version and saved the hassle. The reason why I bought the box is because I could get it for $39 at my girlfriend's campus computer store.

All help is appreciated,
Thanks
 
The version that comes in the box is nice because you don't need to worry about a serial number. Just install and use.
 
Hello!
sorry for posting in an old theme,


ive had ilife 09 trial on my mac for 6 days now, but today i got iwork 09 BOX and the problem is, i can't use it, because it requests serial code which i don't have. any ideas?
i've deleted all iWork 09 trial files, all documents related to iWork but it still wants serial code after reinstall. all apps (keynote, numbers, pages) do the same and all of them are installed. what to do?
 
Copied & pasted from your other post:

Pity you deleted it as you could have just put the boxed disk into the drive and the iWork'09 trial would have been registered.

Now looking for bits left over to delete:
The usual culprit is in HD > Library > Receipts > iWork'09 trial.
S.
__________________
 
Box install over trial still asks for registration

installed the family box over the trial and registered at apple/register -- When i open pages, numbers, or keynote I still get the "enter your serial number to register now" screen.

There seem to be no remnants left in HD/library/receipts or anywhere else that I can find.

Uninstalled the box installation and reinstalled -- still asking me for the serial number.

xxxxxxxxxx
FOUND THE ANSWER IN ANOTHER MAC RUMOR POST ... PeggyD says:
For most apps, just dragging to the Trash is sufficient though there are likely preferences/plists left behind. Many of the third-party software-deletion apps will miss something.

iWork '09, especially in Snow Leopard, can be a problem. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
 
Thank you

installed the family box over the trial and registered at apple/register -- When i open pages, numbers, or keynote I still get the "enter your serial number to register now" screen.

There seem to be no remnants left in HD/library/receipts or anywhere else that I can find.

Uninstalled the box installation and reinstalled -- still asking me for the serial number.

xxxxxxxxxx
FOUND THE ANSWER IN ANOTHER MAC RUMOR POST ... PeggyD says:
For most apps, just dragging to the Trash is sufficient though there are likely preferences/plists left behind. Many of the third-party software-deletion apps will miss something.

iWork '09, especially in Snow Leopard, can be a problem. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.

Thank you very much. your solution worked very well.
Instead of going through every plist file you can search for "iWork" and they will all be shown.
 
I'm probably being really stupid but how do I get to the HD folder to delete the iWork Trial?

I had the trial and then installed it from from the disc which didn't work, so I deleted iWork (I thought, I probably didn't do it properly) and installed it again and now it won't even open.
 
I can get to the Applications folder but is that all they meant by HD folder? I wasn't sure whether there was another destination for iWork that I needed to go to and delete.

"HD" is short for Hard Disk or Hard Drive, it is not a folder but your HDD (Hard Disk Drive) where your system and data is stored on.
As it is not a folder, maybe link to those instructions, so we can find out, what they mean?
Anyway, if you follow the instructions a I linked to and use "iwork" and "pages" and "numbers" and "keynote" as search terms instead of "skype" you will find out all relevant files, as far as I know.

Maybe the video guide in my signature can help a bit too?
 
"HD" is short for Hard Disk or Hard Drive, it is not a folder but your HDD (Hard Disk Drive) where your system and data is stored on.
As it is not a folder, maybe link to those instructions, so we can find out, what they mean?
Anyway, if you follow the instructions a I linked to and use "iwork" and "pages" and "numbers" and "keynote" as search terms instead of "skype" you will find out all relevant files, as far as I know.

Maybe the video guide in my signature can help a bit too?

I followed the instructions and now installed it again off the disc, however there seem to be absolutely no files containing 'iWork' although the icons are on my dock. :confused: I still get the same message as before.
 
I followed the instructions and now installed it again off the disc, however there seem to be absolutely no files containing 'iWork' although the icons are on my dock. :confused: I still get the same message as before.

What message do you get, and what happens when you right click on the Dock icon and select "Show in Finder"?
And what Mac OS X version do you use?
 
What message do you get, and what happens when you right click on the Dock icon and select "Show in Finder"?
And what Mac OS X version do you use?

It shows in finder but I get the same message if I open it.

Mac OS X version 10.7.3

Sorry I'm completely new to this forum, but how do I add an image straight from Skitch?
 
Last edited:
2rcrj9f.jpg
 
I can't see any errors in the screenshot, maybe post the complete crash report, you can just select it all (CMD+A) and copy it (CMD+C) and paste it into your post (CMD+V) using the
code.gif
button to embed it into a nice, scrollable field.

Code:
this is just an example and looks like this
[plain][CODE]this is just an example and looks like this
[/plain][/CODE]

For images wider than 800 pixel, please use the TIMG tags instead of the IMG tags by just adding a T in front of the [IMG] and closing [/IMG] tag, like [img] and [/img] to prevent horizontal scrolling.
You can use the
edit.gif
to edit your images and add the Ts.
 
Couldn't fit all of it in one post so here's the first part:

Process: Pages [295]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.0.1 (746)
Build Info: Pages-7460000~8
Code Type: X86 (Native)
Parent Process: launchd [114]

Date/Time: 2012-03-09 19:59:45.853 +0000
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9

Interval Since Last Report: 20151 sec
Crashes Since Last Report: 19
Per-App Crashes Since Last Report: 5
Anonymous UUID: 6D77FAA6-9B1C-4221-A945-730C2F50E8DA

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/MobileMe.framework/Versions/A/MobileMe
Referenced from: /Library/Application Support/iWork '09/*/SFApplication.framework/Versions/A/SFApplication
Reason: image not found

Binary Images:
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Part 2:

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0x93801000 - 0x9380fff7 libxar-nossl.dylib (??? - ???) <5BF4DA8E-C319-354A-967E-A0C725DC8BA3> /usr/lib/libxar-nossl.dylib
0x93810000 - 0x93821fff libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
0x93822000 - 0x93825ff7 libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <69357047-7BE0-3360-A36D-000F55E39336> /usr/lib/system/libmathCommon.A.dylib
0x93829000 - 0x9382effd libGFXShared.dylib (??? - ???) <179E77CE-C72C-3B5F-8F1E-3901517C24BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9382f000 - 0x938bcff7 com.apple.CoreText (220.11.0 - ???) <720EFEE0-A92A-3519-9C88-D06E4DE14EAB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x938bd000 - 0x9390dff0 libTIFF.dylib (??? - ???) <F532A16A-7761-355C-8B7B-CEF988D8EEFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9396d000 - 0x93971ffd IOSurface (??? - ???) <CAF0B3F2-1589-3139-8A59-E54797C02EA0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9399e000 - 0x93a42fff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x93a43000 - 0x93acdffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x93ace000 - 0x93af7ffe com.apple.opencl (1.50.69 - 1.50.69) <44120D48-00A2-3C09-9055-36D309F1E7C9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x942f3000 - 0x942f3ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9430f000 - 0x94322ffb com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <AE079D11-3A38-3707-A2DF-6BD2FC24B712> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x94323000 - 0x94331fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <B50C62AD-0B5B-34C3-A491-ECFD72ED505E> /usr/lib/system/libdispatch.dylib
0x944d1000 - 0x94522ff3 com.apple.CoreMediaIO (210.0 - 3180) <6C9974AD-CA84-3C49-B55E-0496B675DBA1> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x9457e000 - 0x945bbff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <4508AABD-EDA8-3BF7-B03A-978D2395C9A8> /usr/lib/libcups.2.dylib
0x945bc000 - 0x947e5ffb com.apple.QuartzComposer (5.0 - 236.3) <E805537F-7BB8-31C6-A3F3-27D8CD1FE31E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x947e6000 - 0x94835ffb com.apple.AppleVAFramework (5.0.14 - 5.0.14) <71C9D388-E607-3DB4-9FD3-FC918EB4A835> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9483c000 - 0x9489eff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x9489f000 - 0x948bcfff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x948bd000 - 0x9490efff libFontRegistry.dylib (??? - ???) <DF69E8EC-9114-3757-8355-8F3E82156F85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9491b000 - 0x94925ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x94926000 - 0x94987ffb com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <E617857C-D870-3E2D-BA13-3732DD1BC15E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x94988000 - 0x949b0ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <5158C760-D168-3842-AAE0-3B146B3537A7> /usr/lib/libxslt.1.dylib
0x949b1000 - 0x949b9fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x949fb000 - 0x94ac6fff libsystem_c.dylib (763.12.0 - compatibility 1.0.0) <1B0A12B3-DAFA-31E2-8F82-E98D620E4D72> /usr/lib/system/libsystem_c.dylib
0x94ac7000 - 0x94baffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <A1B07527-9C74-3107-A972-9795B817D683> /usr/lib/libxml2.2.dylib
0x94bb0000 - 0x94c91ff3 com.apple.backup.framework (1.3.1 - 1.3.1) <2CFEC368-F3FA-33C2-A821-336ACBAB0D35> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x94c92000 - 0x94cd5ffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <6B35F203-5D72-335A-A4BC-CC89FEC0E14F> /usr/lib/system/libcommonCrypto.dylib
0x94cd6000 - 0x94cdaff7 com.apple.OpenDirectory (10.7 - 146) <4986A382-8FEF-3392-8CE9-CF6A5EE4E365> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x94d92000 - 0x94e01fff com.apple.Heimdal (2.1 - 2.0) <BCF7C3F1-23BE-315A-BBB6-5F01C79CF626> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x94e02000 - 0x94e43ff7 com.apple.CoreMedia (1.0 - 705.61) <75CC7ECC-8D62-3BA3-BD9B-D5E7FA82EC2D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x94e44000 - 0x94e4cff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib
0x94e4d000 - 0x94e4dfff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x954e0000 - 0x954e0fff libdnsinfo.dylib (395.7.0 - compatibility 1.0.0) <A870EB56-560C-3DA2-B189-6E0FD2D3B66D> /usr/lib/system/libdnsinfo.dylib
0x95523000 - 0x955baff3 com.apple.securityfoundation (5.0 - 55107) <DF36D4ED-47F7-3F7F-AB09-32E5BFB7EF05> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x955bb000 - 0x95622fff libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
0x95623000 - 0x95734ff7 libJP2.dylib (??? - ???) <143828CE-D429-3C66-A0DC-4F39536568E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x95774000 - 0x95775ff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <2F4B35B2-706C-3383-AA86-DABA409FAE45> /usr/lib/system/libunc.dylib
0x95776000 - 0x9577afff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9577b000 - 0x95a7dfff com.apple.CoreServices.CarbonCore (960.20 - 960.20) <E6300673-A013-3A91-BB1A-DD793B857E16> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x95ecc000 - 0x95f07fff com.apple.bom (11.0 - 183) <8E3F690E-4D23-3379-828C-5AB0453B9226> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x95f08000 - 0x95f2dff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x95f2e000 - 0x95f89ff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x95fcf000 - 0x960c7ff7 libFontParser.dylib (??? - ???) <8C069D3D-534F-3EBC-8035-A43E2B3A431A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x960c8000 - 0x9615dff7 com.apple.LaunchServices (480.27.1 - 480.27.1) <8BFE799A-7E35-3834-9403-20E5ADE015D0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9615e000 - 0x961aeff9 com.apple.QuickLookFramework (3.1 - 500.10) <E56B33BE-4445-3CC9-AAA5-1C8E6D45FEB0> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9623c000 - 0x9623dfff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9623e000 - 0x9627eff7 libauto.dylib (??? - ???) <984C81BE-FA1C-3228-8F7E-2965E7E5EB85> /usr/lib/libauto.dylib
0x9627f000 - 0x9638efff com.apple.DesktopServices (1.6.2 - 1.6.2) <33DCFB71-1D9E-30B6-BC4C-CD54068690BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9638f000 - 0x96584ff7 com.apple.CoreData (104.1 - 358.13) <EB02DCA7-DB2A-32DD-B49E-ECE54D078610> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x965e2000 - 0x965e7ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <943213F3-CC9B-328E-8A6F-16D85C4274C7> /usr/lib/system/libmacho.dylib
0x965e8000 - 0x965ebff7 libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <7F6C14CC-0169-3F1B-B89C-372F67F1F3B5> /usr/lib/system/libcompiler_rt.dylib
0x965ec000 - 0x96603ff8 com.apple.CoreMediaAuthoring (2.0 - 890) <53F48529-E89F-3518-B888-C8C735C16F8F> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthoring
0x96604000 - 0x96608ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <56256537-6538-3522-BCB6-2C79DA6AC8CD> /usr/lib/system/libcache.dylib
0x96613000 - 0x966a0fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x966a1000 - 0x966efff3 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <2FBC3C23-B0DD-3F0B-8452-90954F9C7E13> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x966f0000 - 0x96842fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <E369AC9E-F548-3DF6-B320-9D09E486070E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x96843000 - 0x96912fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <D4D6EB78-8A6C-3474-921C-622C6951489B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x96913000 - 0x96916ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x96917000 - 0x96f92fe5 com.apple.CoreAUC (6.11.04 - 6.11.04) <B06D52C9-9F59-3EF2-B2BA-11E93C573572> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x96f93000 - 0x9700effb com.apple.ApplicationServices.ATS (317.5.0 - ???) <7A8B0538-8E2E-3355-81E3-0C0A7EBED28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x97051000 - 0x97302ff7 com.apple.AddressBook.framework (6.1 - 1083) <060E8C9F-FBF8-3394-8D63-D2DE0F428829> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x97303000 - 0x9733fffa libGLImage.dylib (??? - ???) <05B36DC4-6B90-33E6-AE6A-10CAA1B70606> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x97383000 - 0x973dffff com.apple.coreui (1.2.1 - 165.3) <65526A00-D355-3932-9279-9A7D6BF76D95> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x973e0000 - 0x973e0fff com.apple.Carbon (153 - 153) <F996332A-390E-3337-A09E-A1E54004B567> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97484000 - 0x974bbfef com.apple.DebugSymbols (2.1 - 87) <EB951B78-31A5-379F-AFA1-B5C9A7BB3D23> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x974bc000 - 0x974c9fff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x974ce000 - 0x97741ff7 com.apple.CoreImage (7.93 - 1.0.1) <88FEFE5B-83A9-3CD9-BE2E-DB1E0553EBB0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x97891000 - 0x97899ff3 liblaunch.dylib (392.35.0 - compatibility 1.0.0) <5FF5F6DE-32EE-3DEC-9DC4-2BC1D5797C82> /usr/lib/system/liblaunch.dylib
0x9789a000 - 0x97b1ffe3 com.apple.QuickTime (7.7.1 - 2315) <E6249041-B569-3A96-897F-E84B1C057948> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97b20000 - 0x97b56ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x97b57000 - 0x97b5affb com.apple.help (1.3.2 - 42) <B1E6701C-7473-30B2-AB5A-AFC9A4823694> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x97bea000 - 0x97c0cffe com.apple.framework.familycontrols (3.0 - 300) <6B0920A5-3971-30EF-AE4C-5361BB7199EB> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x97c0d000 - 0x97c66fff com.apple.HIServices (1.11 - ???) <F8B77735-B168-3E21-9B8F-921115B4C19B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x97c67000 - 0x97dc9fff com.apple.QTKit (7.7.1 - 2315) <21C7F00E-FBB9-3F12-AE51-06A630ECAC5E> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x97dca000 - 0x97dcbffd com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <8CADB97F-101D-34C3-82C2-569E801031E0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x97dcc000 - 0x981ceff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x981da000 - 0x9829cfff com.apple.CoreServices.OSServices (478.37 - 478.37) <00A48B2A-2D75-3FD0-9805-61BB11710879> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9829d000 - 0x982a7ff0 com.apple.DirectoryService.Framework (10.7 - 146) <59061A4B-D743-3A34-B142-7BE2472BBC2D> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x982a8000 - 0x982caff1 com.apple.PerformanceAnalysis (1.10 - 10) <FEB4AEF4-F8C0-3A20-A004-B236B2F0B02B> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x982d3000 - 0x982d5ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x982d6000 - 0x986c9ffb com.apple.VideoToolbox (1.0 - 705.61) <1278DC1E-AF77-34C1-9A60-B61ECF806E4D> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x98876000 - 0x98892ff5 com.apple.GenerationalStorage (1.0 - 126.1) <E622F823-7D98-3D13-9C3D-7EA482567394> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x98893000 - 0x9889aff9 libsystem_dnssd.dylib (??? - ???) <2FD48636-7CFA-32FA-A595-F12E4246E355> /usr/lib/system/libsystem_dnssd.dylib
0x9889d000 - 0x988cbff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x98c42000 - 0x98c43ff7 libsystem_sandbox.dylib (??? - ???) <D272A77F-7F47-32CD-A36E-5A3FB966ED55> /usr/lib/system/libsystem_sandbox.dylib
0x98c44000 - 0x98c5affe libxpc.dylib (77.18.0 - compatibility 1.0.0) <D40B8FD1-C671-3BD5-8C9E-054AF6D4FE9A> /usr/lib/system/libxpc.dylib
0x98c81000 - 0x98d00ff7 com.apple.iLifeMediaBrowser (2.6.2 - 502.2.12) <A6253E92-F339-306D-9AC0-3CFAB169E8D0> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeMediaBrowser
0x98e16000 - 0x98e16fff com.apple.quartzframework (1.5 - 1.5) <49B5CA00-083A-3D4A-9A68-4759A5CC35A6> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98e17000 - 0x98e17ff0 com.apple.ApplicationServices (41 - 41) <C48EF6B2-ABF9-35BD-A07A-A38EC0008294> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x98e18000 - 0x98e20ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x98e21000 - 0x98e83ffb com.apple.datadetectorscore (3.0 - 179.4) <32262124-6F75-3999-86DA-590A90BA464C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x98e84000 - 0x98e9cff3 com.apple.frameworks.preferencepanes (15.0 - 15.0) <9E5FE337-358F-3B10-955D-B2D2021F732B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x98e9d000 - 0x98ee6ff7 libGLU.dylib (??? - ???) <AEA2AD9A-EEDD-39B8-9B28-4C7C1BACB594>
 
Part 3:

/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98f8a000 - 0x98f98fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x98f99000 - 0x98fa9fff libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <D6F728DA-990A-32A3-86FA-4A3F4D88E309> /usr/lib/libsasl2.2.dylib
0x98fab000 - 0x98fb4fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x990a0000 - 0x993e4ffb com.apple.HIToolbox (1.8 - ???) <9540400F-B432-3116-AEAD-C1FBCFE67E73>
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x993f0000 - 0x99441ff9 com.apple.ScalableUserInterface (1.0 - 1) <3C39DF4D-5CAE-373A-BE08-8CD16E514337> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x99785000 - 0x9985cff6 com.apple.QuickLookUIFramework (3.1 - 500.10) <1E4CDD9B-BF13-375A-AC74-0943F9DA8648> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x9985d000 - 0x99861ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x99b20000 - 0x99b3afff com.apple.Kerberos (1.0 - 1) <D7920A1C-FEC4-3460-8DD0-D02491578CBB> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99b64000 - 0x99b65ff7 libquarantine.dylib (36.2.0 - compatibility 1.0.0) <3F974196-FBAD-3DBD-8ED0-DC16C2B3526B> /usr/lib/system/libquarantine.dylib
0x99b66000 - 0x99b6fffb com.apple.DisplayServicesFW (2.5.2 - 317) <02BD6AF3-F355-3F68-9DC2-2DA28CE27682> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x99b70000 - 0x99b9bfff com.apple.GSS (2.1 - 2.0) <DA24E4F9-F9D4-3CDB-89E4-6EAA7A9F6005> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x99b9c000 - 0x99bbaff7 libsystem_kernel.dylib (1699.24.8 - compatibility 1.0.0) <124A6CE3-3934-3994-9D0A-E85A0C0BF082> /usr/lib/system/libsystem_kernel.dylib
0x99c08000 - 0x99c80ff8 com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x99d3f000 - 0x99dffffb com.apple.ColorSync (4.7.1 - 4.7.1) <68413C12-2380-3B73-AF74-B9E069DFB89A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x99e00000 - 0x99e5dffb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x99e5e000 - 0x99f35ffb com.apple.avfoundation (2.0 - 180.30) <6788562E-A9A8-3898-A0F4-66D9BBAE3430> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x9a3e4000 - 0x9a41aff4 com.apple.LDAPFramework (3.1 - 120.2) <A8601C27-6134-3AD1-A76C-F65D49183D9E> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9a41b000 - 0x9a41effd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9a422000 - 0x9a46aff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <CA077C0D-8A54-38DB-9690-5D222899B93D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9a46b000 - 0x9a491ffb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x9a492000 - 0x9a4a2fff com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9a4a3000 - 0x9a604ffb com.apple.QuartzCore (1.7 - 270.2) <4A6035C8-1237-37E5-9FFF-1EFD735D8B18> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9a644000 - 0x9a645fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9a646000 - 0x9a736ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9a739000 - 0x9a744ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <B63F5D07-93B3-3F02-BFB7-472B4ED3521F> /usr/lib/libbz2.1.0.dylib
0x9a745000 - 0x9a855fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
0x9a856000 - 0x9a85bff7 com.apple.phonenumbers (1.0 - 47) <ADC33EE9-AFEB-3C33-975C-48D828ACB0AD> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x9a85c000 - 0x9b2efff6 com.apple.AppKit (6.7.3 - 1138.32) <008E7C05-C20C-344A-B51C-4A2441372785> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9b2f0000 - 0x9b765ff7 FaceCoreLight (1.4.7 - compatibility 1.0.0) <312D0F58-B8E7-3F61-8A83-30C95F2EBEAA> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9b766000 - 0x9b77afff com.apple.CFOpenDirectory (10.7 - 146) <58050170-D74E-3670-945D-D8501F67835F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9b77b000 - 0x9b786fff libkxld.dylib (??? - ???) <AD3C0B3E-EBA8-3A85-ADDB-F86613564E2D> /usr/lib/system/libkxld.dylib
0x9b7cb000 - 0x9b8aeff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x9b8af000 - 0x9b8bfff7 libCRFSuite.dylib (??? - ???) <94E040D2-2769-359A-A21B-DB85FCB73BDC> /usr/lib/libCRFSuite.dylib
0x9b8c4000 - 0x9b8c4fff com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9b9f9000 - 0x9bdb3ffb com.apple.SceneKit (2.2 - 125.3) <D4EAD83D-0E86-3159-80D6-C8B53B25B833> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x9bdb4000 - 0x9bdbbffd com.apple.NetFS (4.0 - 4.0) <AE731CFE-1B2E-3E46-8759-843F5FB8C24F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9bdbc000 - 0x9bde9ff7 com.apple.securityinterface (5.0 - 55007) <E5139C3F-23D2-363D-A4A2-B491E55A5439> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x9bdea000 - 0x9c033ff7 com.apple.JavaScriptCore (7534.53 - 7534.53.8) <5F799A84-B6B2-398F-B617-285BAA60139F> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9c1d9000 - 0x9c2f7fec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x9c2f8000 - 0x9cc205eb com.apple.CoreGraphics (1.600.0 - ???) <E285B0B6-F9FC-33BC-988F-ED619B32029C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9cc21000 - 0x9cc21fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9cc22000 - 0x9cc2dffb com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <DFF43AC6-7D21-36C6-97C9-F46411D18032> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9cc2e000 - 0x9cd04aab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylib
0x9cd23000 - 0x9cdbeff3 com.apple.ink.framework (1.3.2 - 110) <F0E9C225-0D20-31D2-AB14-2299CFAE6C2E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9cdbf000 - 0x9ce33fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9ce34000 - 0x9ce35fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib

Model: MacBookPro8,1, BootROM MBP81.0047.B26, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS547575A9E384, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
 
The crash report is telling you that a necessary file is missing. This will probably be resolved with reinstalling, but your copy of iWork is outdated so the version you're using isn't fully Lion compatible so I'd suggest running software update from the Apple menu before you reinstall. If the update doesn't solve your problem, delete iWork from the Applications folder as described above and make sure that you've emptied the trash before you reinstall.
Then, once you've run the installer, run Software Update again.
 
The crash report is telling you that a necessary file is missing. This will probably be resolved with reinstalling, but your copy of iWork is outdated so the version you're using isn't fully Lion compatible so I'd suggest running software update from the Apple menu before you reinstall. If the update doesn't solve your problem, delete iWork from the Applications folder as described above and make sure that you've emptied the trash before you reinstall.
Then, once you've run the installer, run Software Update again.

I updated the software, and then it worked fine however it still said my trial had expired and I need to purchase iWork, so I installed it from the box again but it's still saying my trial has expired. If I delete iWork from the HD and install it again would it work this time?
 
I updated the software, and then it worked fine however it still said my trial had expired and I need to purchase iWork, so I installed it from the box again but it's still saying my trial has expired. If I delete iWork from the HD and install it again would it work this time?

Directions to remove iwork trial are here: http://support.apple.com/kb/TS3098 (I believe someone above mentioned these steps already.)
 
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