Hi Everyone
My macbook recently died (not sure what the problem is but it won't start up). My IT guy seems to think it's not the hard drive but the logic board.
Most importantly, I want to get all of my files off of it and transfer them to my new iMac. Not that worried about fixing the macbook at this point.
My question is: how (exactly) do I do this if the macbook won't start up at all? I've tried doing my own research online and found so many different (conflicting) responses. Some say I can use a cable to transfer the files between the 2 machines using Time Machine, others say that won't work if computer is not turned on. Another thing I read is to take the hard drive out and put it in a separate enclosure. And yet another response is that there are software programs that can extract the information.
Anyone out there know what the correct (or best) answer is? Just remember I am not an IT person by any means, just a regular girl
Thanks!
Jenn
My macbook recently died (not sure what the problem is but it won't start up). My IT guy seems to think it's not the hard drive but the logic board.
Most importantly, I want to get all of my files off of it and transfer them to my new iMac. Not that worried about fixing the macbook at this point.
My question is: how (exactly) do I do this if the macbook won't start up at all? I've tried doing my own research online and found so many different (conflicting) responses. Some say I can use a cable to transfer the files between the 2 machines using Time Machine, others say that won't work if computer is not turned on. Another thing I read is to take the hard drive out and put it in a separate enclosure. And yet another response is that there are software programs that can extract the information.
Anyone out there know what the correct (or best) answer is? Just remember I am not an IT person by any means, just a regular girl
Thanks!
Jenn