How do you remove old devices from iCloud?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by kirstielawrence, Nov 19, 2014.

  1. kirstielawrence macrumors newbie

    Joined:
    Jun 30, 2013
    Location:
    Northamptonshire
    #1
    Hi there,

    I had to replace my IP5s, i removed it from the find my iPhone, iTunes and wiped it etc, but it still shows up on under "my devices" in iCloud.

    Any idea how to remove it? There is no obvious button.

    My IP6 comes next week so that will be on the list too then, along with two IP5s.

    Cheers, K
     
  2. MacInTO macrumors 65816

    MacInTO

    Joined:
    Apr 25, 2005
    Location:
    Canada, eh!
    #2
    Could it still be under your support profile?

    Every device you buy from apple is in here until you remove it. I had ten year old macs in there!

    https://supportprofile.apple.com/
     
  3. Mike Boreham macrumors 65816

    Joined:
    Aug 10, 2006
    Location:
    UK
    #3
    That doesn't solve it. I have the same problem. There are a few threads around with no solutions.
     
  4. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
  5. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #5
    After 90 days, old devices will disappear. My old iPhone 5 and iPad mini (which I had sold) used to show up but now they don't.
     
  6. Mike Boreham macrumors 65816

    Joined:
    Aug 10, 2006
    Location:
    UK
    #6
    Interesting, thanks. My "old device' is an iPad Mini I gave to my son when I got an iPhone 6+. Ninety days are up soon.

    As a matter of interest, where did you learn this? I have never seen it stated before.
     
  7. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #7
    I read it on an Apple Support thread. You can de-associate and re-associate devices on iTunes every 90 days. That is, if you associated an iPhone with iTunes account X, you have to wait 90 days before you can associate that same iPhone with a different iTunes account. iCloud works somewhat the same way. If iCloud doesn't hear from that device after 90 days, it will assume the device is no longer in issue with that account. Realistically, if you were using that device with iCloud, you'd have some activity in a 90 day period. Also, iCloud and devices associated with that iCloud have a connection and if iCloud can't establish that connection at least once within 90 days, it will essentially remove the device listing.
     
  8. Mike Boreham macrumors 65816

    Joined:
    Aug 10, 2006
    Location:
    UK
    #8
    Thanks, I hope you are right:)!
     
  9. Mike Boreham macrumors 65816

    Joined:
    Aug 10, 2006
    Location:
    UK
    #9
    You are right, except it has gone in a bit less than 90 days.
     

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