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vexorg

macrumors 6502a
Original poster
Aug 4, 2009
622
53
The app says it needs ios7, the 4th gen only supports ios6. Both iTunes on th ePC and on the iPod both simply quit after saying ios7 is needed.

It's not the most intensive app, the 4th gen iPod should be more than capable of running it.
 
Runs fine on mine. It should download the last compatible version from the AppStore.

I've found that for some apps, especially if I didn't have an earlier version, I have to go to iTunes on my Mac (or PC) and download it there. Then go back to the iOS device and it will subsequently allow me to download the older version. Either from the search page or through the purchases tab.
 
You should be able to download the last compatible version for iPod touch 4th generation, though I've not run into this issue since I got rid of my iPod touch 2nd generation (before Apple began allowing old downloads for incompatible devices), so I have no clue about any workarounds.
 
I know it should do that, but it's not, as said iTunes hits an error, and pops up a message then quits the sync. The iPod also shows a message that the app needs iOS7 then quits back to the store.

There's no other message or option.

The same iTunes on the PC is used for our iPhones, so I had expected some problem there as there might be a conflict. I'd have thought the iPod accessing the store should have worked with no problems.
 
Go to the App Store on your 4th Gen iPod touch. Search for Facebook there; it will tell you that the newest version is not compatible with the version of iOS that you have installed and will ask if you want to download and install the last compatible version. Say yes and it'll download the last version that worked in iOS 6.
 
Ok, seems to be a lack of basic understanding (or believing), as proof it's not working:

app store on iPod, and select install app, pops up this message:

ipod1.jpg


Select ok, and it goes back to the app selection screen:

ipod2.jpg


Install again and same message, no option to install an older version.
 
Ok, seems to be a lack of basic understanding (or believing), as proof it's not working:

app store on iPod, and select install app, pops up this message:

Image

Select ok, and it goes back to the app selection screen:

Image

Install again and same message, no option to install an older version.
Looks like the app is not on your account. If you've already downloaded the Facebook app on the same account from another device, it should show a cloud icon instead of saying "Free". Tapping on the cloud icon usually gives you the option to download latest compatible version.

Double-check that you're using the same iTunes account on your device as that's most likely your issue.
 
Last edited:
Looks like the app is not on your account. If you've already downloaded the Facebook app on the same account from another device, it should show a cloud icon instead of saying "Free". Tapping on the cloud icon usually gives you the option to download latest compatible version.

Double-check that you're using the same iTunes account on your device as that's most likely your issue.

The app has never been installed on that iPod, and it is a new Facebook account for my son.

We don't use iCloud either as we have iTunes on the main home PC for all devices (a mix of iPhones, iPods and iPads) and 4 different iTunes accounts so people don't spent other's money. I've tried asking before, no one seems to know the answer, if we enable iCloud then how do all the different accounts interact and would my photos, apps, music, from one device end up on the PC, and then spread to other devices?

Without iCloud then everything is controlled by that iTunes, and all purchases are also backed up on the hard drive. The only apps we download from wifi directly from the store are the free apps as there's no money lost if the device is wiped.

Anyway, on the original problem, the iTunes account is right for that iPod, it pops up asking to confirm the password (with account listed) before trying to install the app.
 
The app has never been installed on that iPod, and it is a new Facebook account for my son.

We don't use iCloud either as we have iTunes on the main home PC for all devices (a mix of iPhones, iPods and iPads) and 4 different iTunes accounts so people don't spent other's money. I've tried asking before, no one seems to know the answer, if we enable iCloud then how do all the different accounts interact and would my photos, apps, music, from one device end up on the PC, and then spread to other devices?

Without iCloud then everything is controlled by that iTunes, and all purchases are also backed up on the hard drive. The only apps we download from wifi directly from the store are the free apps as there's no money lost if the device is wiped.

Anyway, on the original problem, the iTunes account is right for that iPod, it pops up asking to confirm the password (with account listed) before trying to install the app.
The way we have our iOS devices set-up is to have a different iCloud account per user so settings, contacts, photos, app data, etc don't get mixed up between different users. iTunes and music/app purchases is a separate matter.

That said, the cloud icon I mentioned wasn't in reference to iCloud. It's the cloud you see here:

appstore1.jpg


If you select that cloud, then you get this:

appstore2.jpg


Alas, it appears you're using a different iTunes account on your main PC from the one on the iPod and that's why you're not getting the cloud icon and you're getting the message about having to update to iOS 7. You have to download the Facebook app with the same account used on the iPod touch using another device (e.g. iTunes on another computer). After you do that, you should be able to download the last compatible version on the iPod touch.
 
Alas, it appears you're using a different iTunes account on your main PC from the one on the iPod and that's why you're not getting the cloud icon and you're getting the message about having to update to iOS 7. You have to download the Facebook app with the same account used on the iPod touch using another device (e.g. iTunes on another computer). After you do that, you should be able to download the last compatible version on the iPod touch.

How does the iPod know what iTunes account is on the PC when it connects to the apps store on it's own. The iTunes account varies depending on who is buying stuff. Just about everything on that iPod has come from the same iTunes account, and the iPod is logged into that account - it pops up and has the name and wants the password when getting the app.

The PC has 2 main accounts that are used for buying, one for each of the kids always with pre-paid cards. The other iTunes accounts are only on the iPhones, thought sync to that PC for music and apps. (made more complex by my iPhone also syncing to my macbook for backups, contacts, calendars).

So if I log into iTunes with the account on the PC for that iPod, how do I select to download Facebook again as the PC already has the ios7 one downloaded?
 
How does the iPod know what iTunes account is on the PC when it connects to the apps store on it's own. The iTunes account varies depending on who is buying stuff. Just about everything on that iPod has come from the same iTunes account, and the iPod is logged into that account - it pops up and has the name and wants the password when getting the app.

The PC has 2 main accounts that are used for buying, one for each of the kids always with pre-paid cards. The other iTunes accounts are only on the iPhones, thought sync to that PC for music and apps. (made more complex by my iPhone also syncing to my macbook for backups, contacts, calendars).

So if I log into iTunes with the account on the PC for that iPod, how do I select to download Facebook again as the PC already has the ios7 one downloaded?
To be honest, your set-up is looking a lot more complicated than my family's iOS set-up. :rolleyes:

From what I understand, this is what's basically happening right now:

Main PC
iTunes Account #1: has Facebook app for iOS 7.0

iPod touch
iTunes Account #2: has no Facebook app

Unless you've got a copy of an older iOS 6 compatible version of the Facebook app that you can recover on your PC somewhere (Trash folder?), you won't be able to sync Facebook from your PC to the iPod touch.

You need to do one of the following:

Option 1

On iPod touch:
  • log-in to iTunes Account #1
  • download Facebook app (last compatible version)

Option 2

On any computer (I suggest using a different one from your main PC):
  • log-in to iTunes Account #2
  • download Facebook app (for iOS 7)

On iPod touch:
  • log-in to iTunes Account #2
  • download Facebook app (last compatible version)
 
It's not complicated at all ;) , how else can you keep their accounts separate for spending and only have one main PC in the house for backup and sync, and also sharing all the music and stuff.

Will give it a go and see what happens, thanks
 
Well that is bizarre, as said, only after logging into that iTunes account and downloading it on the iTunes again (which still refused to install it as it was the wrong IOS), then the iPod gets the option or the older version when downloading it through the iPod app store.

I would never have guessed that way. Thanks again.
 
Well that is bizarre, as said, only after logging into that iTunes account and downloading it on the iTunes again (which still refused to install it as it was the wrong IOS), then the iPod gets the option or the older version when downloading it through the iPod app store.

I would never have guessed that way. Thanks again.

It sounds like they either only meant it to be used for people who did own that app at the time of the older OS's existence or forgot to implement the functionality for people getting new apps.
 
You need iTunes to get the latest version compatible with your Touch. Since you have the App purshased with your Apple ID, you dont need iTunes anymore...



PS: But i prefer to have only Messenger App and use Face with a browser. The App itself is a waste of resources...
 
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