Hi, I tried chatting with Amazon costummer support, but they didn't understand much of what i was trying to say. So i hope maybe someone in here knows the answer. For example, if i buy a laptop from amazon.de and it get destroyed within 2 years, how does their return policy works like? For example here in my country if a item get destroyed, then the store have up to 3 times to try to fix the item, if the item is still defective after 3 times of trying fix the issue, then you are allowed to get a full refund from the store. How does Amazon handle return cases? I'm asking because i want to buy a razer laptop, but heard so much bad stuff about the laptops. Do i turn to Amazon, or Razer in case something happends?