how does an applecare repair work?

Discussion in 'MacBook Pro' started by miles400, Jul 21, 2012.

  1. miles400 macrumors member

    miles400

    Joined:
    Jul 4, 2012
    #1
    Hi if I ever needed to take my RMBP to get it repaired by apple and my user account had a password would they be able to bypass it and get in and possibly mess up my programs by accident.
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    They're not going to "mess up" your programs. They're only going to do whatever is necessary to fix your problem. Make a backup of your drive before you take it in.
     
  3. miles400 thread starter macrumors member

    miles400

    Joined:
    Jul 4, 2012
    #3
    Well from previous experience I know that they don't know much.
     
  4. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #4
    Doesn't sound like you actually have any prior experience. It's kind of a moot point anyways - if you want your machine serviced by Apple you run the risk of them "messing up" your programs, although it's not going to happen.
     
  5. Puevlo macrumors 6502a

    Joined:
    Oct 21, 2011
    #5
    They will likely need to have access to a user account to confirm the issue is resolved.
     
  6. mgartner0622 macrumors 65816

    mgartner0622

    Joined:
    Jun 6, 2010
    Location:
    Colorado, USA
    #6
    Yes, they'll ask you the login information, or if you'd like to create a temporary account/password for them to troubleshoot and test the computer with.
     

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