How does Paypal work?

Discussion in 'Community Discussion' started by TSE, May 4, 2010.

  1. TSE macrumors 68030

    Joined:
    Jun 25, 2007
    Location:
    St. Paul, Minnesota
    #1
    I have only ever used Paypal to sell and never to buy.

    I currently don't have a Paypal account right now, but I found an unbelievable deal on another forum, and the seller insists to use Paypal, since I don't need an account and I can use a credit card/debit card.

    This guy has sold multiple things on the forum before, so I am pretty confident, but this deal is pretty amazing, so I am not totally sure if there isn't some catch.

    What I am wondering is, if I purchase this item with Paypal, how am I protected incase the item never ships/is broken/isn't what he described? The Paypal website is terrible to navigate so that's why I am asking here.
     
  2. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #2
    If you sign up for a PayPal account, you would be able to dispute it via PayPal's website. If you don't have an account and just pay with a card, you could file a chargeback by contacting your credit card company.
     
  3. fehhkk macrumors 6502a

    fehhkk

    Joined:
    Jun 11, 2009
    Location:
    Chicago, IL
    #3
    The buyer has to provide a shipping/tracking number of some sort, that's something Paypal uses to "protect" the buyer during a dispute.

    The dicey thing about paypal, is for example, you pay $2000 for an MBP, and the sellers ships you a 50cent paving stone :p. It'll be very hard for you to prove to Paypal that he in fact, didn't ship the MBP; mostly your word against his.

    Best thing, is to just make sure that you're buying from someone that has no less than 99.8% feedback (that's my rule at least), and shows a consistent stream of good payment/feedback history, and showing that he's got more experience than selling $4.99 hair clips.
     
  4. CaptainChunk macrumors 68020

    CaptainChunk

    Joined:
    Apr 16, 2008
    Location:
    Phoenix, AZ
    #4
    You also get a limited amount of buyer protection if you have a verified account with PayPal - you set one up by attaching a valid bank card or credit card to the account.
     
  5. Ttownbeast macrumors 65816

    Joined:
    May 10, 2009
    #5
    Any online credit transactions present a risk, but I have used Paypal now for nearly a decade (cannot remember how long ago it was that I started my account) and haven't had an issue. I started out as a buyer and eventually upgraded to a business account to sell. I try to follow the guidelines in Paypals policies on returns as best as possible and add positively to those guidelines in my business practices offering extra buyer protection a little beyond Paypals basics in my own terms and conditions where Paypal hasn't covered an issue that will come up such as extensions of grace periods and refunds. There are fees for the seller though where they take a small cut from the purchase price even if refunded but those aren't as bad if you are working in enough volume and the business can handle eating a small amount of the cost to give a full refund.
     
  6. northy124 macrumors 68020

    northy124

    Joined:
    Nov 18, 2007
    #6
    They almost always side with the Buyer not the Seller :(
     

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