How does the Upgrade Program work?

[Pndrgnsvc]

When a new model is released, does one merely go to the Apple store and get a new phone, is there a fee, and what, if any, caveats/stipulations are involved?

Any real-life experiences you care to share are most appreciated!

Many thanks!

 

[bigdog5142]

I just did the upgrade to the X. I got pre-approved for the X and purchased it on pre-order night with that new loan. When I go to pick up my new X, I will take my 7 Plus with me. Apple will take my 7 Plus in and layoff my old loan. I’ll be all set.

There is NO special status for an AUP customer other than being pre-approved for the new loan and selection of the phone up front. It made my checkout process faster than most.

 

[Pndrgnsvc]

Many thanks, kind sir! 'Tis nice to know the program works as divined.