How easy is it to return stuff to online store if you don't like it?

Discussion in 'iPad' started by max2, Sep 14, 2017.

  1. max2 macrumors 68030

    May 31, 2015
    Plus can you use whatever shipping method you please to return it?

    I know you only got 14 days.
  2. Dave-Z macrumors 6502a

    Jun 26, 2012
    Crazy easy.

    Login to your account. Bring up your order. Click the button to return an item.

    You'll get a printable mailing label that you can affix to the same packaging you received the product in and send it back. Apple pays the return shipping. You get a refund once they confirm they product has been returned.

    Big ticket items (iPads, iPhones, computers) are the same general process but my experience is that you have to initiate the return by speaking to a customer service representative.
  3. macrumors 604

    May 26, 2016
    It's the same procedure for all the Apple devices. I returned an iPad in July following exactly the same process. All online and hassle free. Money in my account within 3 days.
  4. Dave-Z macrumors 6502a

    Jun 26, 2012
    I had at least one IPad that when I tried online directed me to their phone support. Might be different now, or by geography, or based on fraud trends, etc. Just figured it was worth mentioning.

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3 September 14, 2017