How flexible is Apple with Apple Care?

Discussion in 'MacBook Pro' started by Aomin3, Dec 21, 2016.

  1. Aomin3 macrumors member

    Aomin3

    Joined:
    May 30, 2016
    #1
    A sealed unopened box with a MBP 13" early 2015, bought 10.2015..which means 10.2016 was the last chance to buy apple care. Would apple make an exception and still sell apple care for that machine if you bring it to them and show that it hasn't been even opened?
     
  2. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #2
    You can try, but I doubt it as it's well over the 12 month limit now
     
  3. PieTunes macrumors 6502

    PieTunes

    Joined:
    May 6, 2016
    Location:
    San Diego, CA
    #3
    It would be interesting to see if they would be willing to do that for you. I don't know how much power the Apple Store retail people have, but I'm just guessing that the computer system shows your purchase date and the window to buy Apple Care has passed, would the store even be able to override this? At the retail level? Seems like it would be something that only some senior level corporate level type would only be remotely given any authority to do. Let us know what happens!
     
  4. MH01 macrumors G4

    MH01

    Joined:
    Feb 11, 2008
    #4
    Depends , did you buy it ? Cause if you bought it off a 3rd party I can see them being less accepting.

    You can but try , go in and explain you did not the rules etc and that you are happy to get 2 months less etc, if you treat the staff with respect and you get the right staff member who wants to be very helpful, you never know .
     
  5. Aomin3 thread starter macrumors member

    Aomin3

    Joined:
    May 30, 2016
    #5
    It wasn't bought directly from Apple. it's a fully loaded 13" currently offered on a auction site (current price around 1300 Euro). I would have to buy it first before going to the apple store and try my luck :)

    It would be a nice buy, but without apple care should it better be avoided, how big are the possible repair costs if anyone knows?
     
  6. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #6

    I doubt they will cover it.

    As for repair costs, it depends on what is damaged.
     
  7. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #7
    Doubtful, I can see Apple making an exception a couple of days, perhaps maybe even a week beyond the 365 day cutoff, but 3+ months, unlikely.

    Repair costs can range from under 100 dollars into the thousands, its impossible to say because it all depends on what would have failed.
     
  8. Kn!ghthawk macrumors member

    Joined:
    Nov 24, 2016
    #8
    Apple is usually very helpful & accommodating especially if treated with respect however I don't think that there is anyway they can override it this far out. That being said stranger things have happened & what's the worst they can do? Say no? Doesn't hurt to ask.
     
  9. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #9
    What I can see them doing - at an Apple Store - is looking at the battery cycles and the SSD usage and if it is indeed unused - selling the AppleCare, but starting at Oct. 2016, not Dec. 2016. But this is only speculation on my part.
     
  10. protoxx macrumors 6502a

    protoxx

    Joined:
    Oct 10, 2013
    #10
    If you bought at a auction site from someone who was not a certified apple retailer that would not be a valid sale date.
     
  11. sven691103 macrumors newbie

    Joined:
    Dec 14, 2016
    #11
    APP can only be registered in the first 12 months
     

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