I have been a PC user for ten years. And through it I experienced a lot of problems, clashes, viruses, windows problems and hardware problems. Most of all is that when I have problems I am passed from the vendor of the hardware to the vendor of the software, and I do not know a lot of times if it is windows or the computer itself. But I have found that there are computer stores everywhere to take the PC for help, always costs a bundle of money and lots of hassle and time. I have been thinking about a Mac, where the hardware vendor and the software vendor are one. The questions is, if there is a problem with the Mac, where do you go for help? And how good and quick are the fixes?