So I order one of the new Santa Rosa MacBooks today, a BlackBook no less. I even went for 4 gigs of RAM. Which was a mistake. Especially when I saw the prices of mac compatible RAM elsewhere. Anyway, I called up Apple - it hadn't shipped yet, so I figured I could just quickly change the order to 2 Gigs of ram, something they are completely capable of. If they could do anything to my order at all. Evidently, although my name did fetch an order, neither my order number nor my credit card info nor phone number could result in a processed order. Despite the order happening nine hours ago in about 10 minutes, my order has yet to be processed. So the people at can't change my order, and although I can see it when I check on store.apple.com, I can't click on the "cancel" button because it hasn't been processed. Even then, I don't want to click cancel because I used that $100 off from the iPhone deal, and I'm not sure how to recover that. Anyway, has anyone had a similar experience? I don't want to wait to tomorrow to see that is has shipped and I can't do anything about it then. I'm left to fanatically checking the account to see when it has been processed and then calling Apple back up. If it doesn't happen in two hours, their phones close.