How likely is it that you would recommend iOS 8.x to a friend or colleague?

[grahamperrin]

Perceptions of polls such as this

… The problem with the poll is it's too vague. I voted …

Thanks for voting.

jowie, did a post-vote reading of the first article change your perception of the problem with this type of poll?

 

[thedeejay]

Many big chain retail stores and companies use NPS as a customer service measure. Not that it's wrong, but what's the purpose of this poll?

 

[grahamperrin]

Back …

Pretty much the same question was asked a few days ago; I responded a few posts back …

 

[grahamperrin]

Are voters in these forums more optimistic about Apple products than voters at large?

Not specific to iOS 8.x

Another simple poll (multiple choice, one question, four options):

Are voters in MacRumors Forums more optimistic – about Apple products – than voters at large?

 

[jms969]

I didn't think anyone still used NPS

 

[grahamperrin]

Not all NPS

I didn't think anyone still used NPS

The poll about optimism towards Apple products does not attempt to use NPS.

 

[grahamperrin]

NPS in use

I didn't think anyone still used NPS

An aggreko web page from 2010: What is Net Promoter – The foundation of our customer feedback programme

More recently:

As someone who deals in NPS professionally and frequently …