How long did it take for Apple to replace your rMBP screen?

Discussion in 'MacBook Pro' started by xfs, Apr 9, 2013.

  1. xfs macrumors member

    Joined:
    Mar 20, 2011
    #1
    Thinking of taking the notebook to the Apple store for them to replace my bad LG SJA1 screen, but not sure if I can stay away from the computer for 3-5 business days. How long did yours take to be replaced?

    Thanks.
     
  2. defektion macrumors regular

    Joined:
    Jan 29, 2010
  3. chrisperro macrumors 6502

    chrisperro

    Joined:
    Oct 24, 2009
    Location:
    canada
    #3
    48 hours, they order the screen from the warehouse
     
  4. dastinger macrumors 6502a

    dastinger

    Joined:
    Mar 18, 2012
    #4
    I envy you. We don't have an official Apple Store in Portugal so we need to take our Macs to authorized support technicians. For me, it took 20 days :(
     
  5. macNwindow macrumors member

    Joined:
    Apr 7, 2013
  6. joec1101 macrumors 6502

    Joined:
    Jun 29, 2010
    Location:
    So Cal, USA
    #6
    They tell you 3-5 days, but typically it's not that long. I dropped mine off in the afternoon and had it back the next morning.
     
  7. Zeov macrumors 6502a

    Zeov

    Joined:
    Apr 1, 2011
    Location:
    Odense
    #7
    20 hours.. and thats without any Apple stores.
     
  8. xfs thread starter macrumors member

    Joined:
    Mar 20, 2011
    #8
    thanks for the info everyone.

    I dropped mine yesterday around 3:30 at the Upper West Side store in NY. Let's see when I hear back.

    My computer passed the test, but I knew I had the problem and showed them where the image is retained.

    Hopefully get a Samsung screen.
     
  9. inlinevolvo macrumors 6502

    Joined:
    Jul 11, 2012
    #9
    3 days. Was a little long but they replicated the issue on my screen. From what I have been reading, apple is only using samsung replacements... Again, this is from reading forums like this and elsewhere, not fact.
     

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