How long did you have to wait for Apple customer service today?

Discussion in 'Buying Tips and Advice' started by hohohong, Jun 13, 2007.

  1. hohohong macrumors 6502a

    Jun 1, 2007
    I called in today to place an order. I was on hold for 2 hr and 45 min,... basically I just have the speakerphone on and do my stuff.

    I did called my rep that I talked to earlier and left a message saying I am ready to purchase. She called me while I was still on hold and after the purchase, I was sitll holding!

    So I kept on holding, trying to see how long it takes to reach someone. But after 2hr and 45 min, I have to go out and so, I had to hang up.

    Did anyone else have this issue?
  2. moez macrumors regular

    Jun 6, 2007
    hmm strange.... when I bought my Macbook 4 months ago and had some problems with ordering, dont think I had to wait more than 5 minutes... in one case (if my memory recalls correctly) it was under a minute. Guess u were unlucky or called at a wierd time (2 o clock in the morning maybe)

    but thts just my experience...

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