how long does upgrade eligibility show up if you cancel your Apple Iphone order?

Discussion in 'iPhone' started by hasanahmad, Sep 18, 2014.

  1. hasanahmad macrumors 65816

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    May 20, 2009
    #1
    How long? 1 hour? 1 minute? 1 day? 1 week? 1 month? 1 year?
     
  2. hasanahmad thread starter macrumors 65816

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    May 20, 2009
  3. AllergyDoc macrumors 65816

    AllergyDoc

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    Utah, USA
  4. nflea7 macrumors newbie

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    Sep 12, 2014
    #4
    Last year I did the same thing I cancelled through apple and was in a best buy store. My upgrade status showed back up within a minute. Big YMMV
     
  5. hasanahmad thread starter macrumors 65816

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    May 20, 2009
  6. syclick macrumors regular

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    Jan 19, 2009
    #6
    I cancelled my preorder on Friday. My upgrade eligibility still hasn't reverted back over 3 days later. :mad:
     
  7. hasanahmad thread starter macrumors 65816

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    May 20, 2009
    #7
    i cancelled while i was in the apple store line and it reverted in 2 minutes.
     
  8. syclick macrumors regular

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    Jan 19, 2009
    #8
    I was, too. Waited 13 hours in line and couldn't upgrade. Had the iPhone 6 Plus case in hand, was ready to process and everything.
     
  9. Ajsam macrumors newbie

    Joined:
    Mar 12, 2013
    Location:
    Georgia
    #9
    Cancelled preorder on 9/12 after I decided to do an at store trade in with my iPhone 4. It is the tenth day, and I am still trying to get it fixed. :mad:
     
  10. syclick macrumors regular

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    Jan 19, 2009
    #10
    I feel your pain. I keep going back between Apple and AT&T support. This is ridiculous.
     
  11. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #11
    I, too, was able to cancel the online order once I put a reservation pass on the 6+ on Launch day. I also got the eligibility back right away as I checked myAT&T app.
     
  12. syclick macrumors regular

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    Jan 19, 2009
    #12
    In my case, it's been about 80 hours and I'm still stuck without upgrade eligibility.
     
  13. Glene macrumors 6502

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    Sep 13, 2014
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    Ft Lauderdale
  14. gabriel925fm macrumors member

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    Apr 12, 2010
    #14
    spoke to an att agent yesterday and it seems that apple sent the request for the upgrade reversal due to the return of the phone and the automated att system took a dump and didn't process it. They said that iphone launches always overwhelmed their systems. So he had to open an escalated case for me in order to get it reverse. Got a call from another att agent saying that she got the case and verified all the info and that it will take another 48 hours. So... Here i am... Waiting.... And waiting..... Lol
     

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