I dropped my 2.16 24" white iMac off at the apple store to fix a graphics problem 11 days ago. I have called multiple times and have been told that they were replacing the logic board and the graphics card, but still no progress. Do they have any sort of time limit to get the repairs done? It looks like best case I will be without a computer for 2 weeks. Needless to say I'm a little unhappy and need to vent.