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Carrier How long will sprint give us after the service has been disconnected ?

D

DBZmusicboy01

macrumors 65816
Original poster
Sep 30, 2011
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My dad couldn't pay the bill so my iPhone has been disconnected last Thursday
The question is how long will they give us before they do something?

another question is...what if there was 2 bills due? the last month and the *current/next* month ? that too...:confused:
 
DBZmusicboy01 said:
My dad couldn't pay the bill so my iPhone has been disconnected last Thursday
The question is how long will they give us before they do something?

another question is...what if there was 2 bills due? the last month and the *current/next* month ? that too...:confused:
Click to expand...
On the outside you've got a month before they send it to collections and reissue your phone numbers.

Right now it's probably in the internal collections department. Your dad should call them. Ask for an extension to pay (they've granted one or two to me in the past). Pay them something, even if it's only $5 or $10. A partial payment is better than none. But if you can get the most overdue one paid you can buy some time.

But if your dad does not at least contact them they will just assume it's another person who isn't going to pay and will eventually drop you.
 
eyoungren said:
On the outside you've got a month before they send it to collections and reissue your phone numbers.

Right now it's probably in the internal collections department. Your dad should call them. Ask for an extension to pay (they've granted one or two to me in the past). Pay them something, even if it's only $5 or $10. A partial payment is better than none. But if you can get the most overdue one paid you can buy some time.

But if your dad does not at least contact them they will just assume it's another person who isn't going to pay and will eventually drop you.
Click to expand...

Thank you
 
Your father should have an auto pay plan setup that charges his credit card.

It's better to owe a little interest on a credit card bill than risk having a wireless provider discontinue your service and possibly report to collection agencies (which will ruin a credit score)
 
Some people don't have good enough credit to have credit cards. Not saying that is the case here (because I don't know), but Autopay does that person no good. Autopay with a debit card isn't a good option either because if the money is there for Autopay, the bill would already have been paid.
 
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eyoungren said:
On the outside you've got a month before they send it to collections and reissue your phone numbers.

Right now it's probably in the internal collections department. Your dad should call them. Ask for an extension to pay (they've granted one or two to me in the past). Pay them something, even if it's only $5 or $10. A partial payment is better than none. But if you can get the most overdue one paid you can buy some time.

But if your dad does not at least contact them they will just assume it's another person who isn't going to pay and will eventually drop you.
Click to expand...
[doublepost=1545212441][/doublepost]By dropped you mean they’ll just forget that you exist and stop the bills?
 
Xxx123xxx said:
[doublepost=1545212441][/doublepost]
By dropped you mean they’ll just forget that you exist and stop the bills?
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Well, yes, but not out of the kindness of their heart. It'll be like this…

They will sell your debt to a collection agency. Sprint get's paid by the collection agency and so no longer has any need to contact you. Thus no more contact from Sprint.

Now you're dealing with the collection agency which wants it's money back.
 
Talk with Sprint. They are usually more than happy to work something out. Collection Agencies can be real @sses on occasion.

Your best bet is working with Sprint so the account doesn't go to an outside collection agency.

As far a "dropping you" they may give you a couple of weeks before cutting off you service. But the financial side never goes away until it is resolved.
 
I worked here once. I believe you have seven days from your due date before you get disconnected. If you need to extend your grace period, I suggest calling them to ask for a payment arrangement. They can give you another 14 days from the date of request.
 
iRutherford said:
I worked here once. I believe you have seven days from your due date before you get disconnected. If you need to extend your grace period, I suggest calling them to ask for a payment arrangement. They can give you another 14 days from the date of request.
Click to expand...

The OP's phone has already been turned off.

"My dad couldn't pay the bill so my iPhone has been disconnected last Thursday"
[doublepost=1545237333][/doublepost]
digitalexplr said:
Talk with Sprint. They are usually more than happy to work something out. Collection Agencies can be real @sses on occasion.

Your best bet is working with Sprint so the account doesn't go to an outside collection agency.

As far a "dropping you" they may give you a couple of weeks before cutting off you service. But the financial side never goes away until it is resolved.
Click to expand...

Once turned over to the collection agency, Sprint lacks the will to talk.
 
Newtons Apple said:
The OP's phone has already been turned off.

"My dad couldn't pay the bill so my iPhone has been disconnected last Thursday"
[doublepost=1545237333][/doublepost]

Once turned over to the collection agency, Sprint lacks the will to talk.
Click to expand...
And turned off back in 2013, to top it all off.
 
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