How many crashes is too many?

[aleesara01]

I am a first time iphone user and am trying to determine what the "norm" is when it comes to crashes. I have had the phone for a couple of weeks and over the last couple of days, the phone has been crashing quite a bit. The crashes have been isolated to the native iphone apps like safari, the camera, and in settings, not downloaded apps (I guess I could understand if it was an app that I downloaded).

I am still within the 30 days, so should I exchange the phone or is this something that is normal?

Thanks in advance for your advice!!

BTW...my phone is a 4s, 64GB, running iOS 5.0.1

And all of the crash entries show an exception type of "EXC_BAD_ACCESS"

 

[Kyotoma]

Go to Settings>General>About>Diagnostics&Usage and see if there are any entries in there that have "panic.plist" in its title. If so, then definitely go in for a replacement.

Also, for the record, what version of iOS are you running? Which memory capacity are you using? What model of iPhone is it? 4? 4S? 3GS?

 

[Hudzilla]

A restore, and setup as 'new phone' in iTunes may do the trick.

 

[JRoDDz]

One.

 

[aleesara01]

Go to Settings>General>About>Diagnostics&Usage and see if there are any entries in there that have "panic.plist" in its title. If so, then definitely go in for a replacement.

Also, for the record, what version of iOS are you running? Which memory capacity are you using? What model of iPhone is it? 4? 4S? 3GS?

Sorry, I should have included that originally...
4s, 64GB, iOS 5.0.1

And, nope no titles with panic, all of the crash entries show an exception type of "EXC_BAD_ACCESS"

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A restore, and setup as 'new phone' in iTunes may do the trick.

Already did that once when my camera stopped working...should I try again?

 

[Kyotoma]

Already did that once when my camera stopped working...should I try again?

I would suggest a DFU restore as new.

 

[aleesara01]

I would suggest a DFU restore as new.

Is that easy to do?

 

[Thetonyk123]

Is that easy to do?

Yes it is.