rotated them so they sat further into their ear canal! Sitting here for hours thinking how poor the bass and depth of sound was on these. Was by accident I sorted it out. Was messing around with the controls and pushed one in further and then the penny dropped once I heard the difference. These actually sound really good! So much joy, I was resigned to them sounding a bit blah but thinking I'd just get used to it. Posting this because I bet I am not the only one to not fully have them placed right when they first get them. Hope it helps someone somewhere someday!