You sent it to who?Philberttheduck said:I got a dilemma myself. My brother's ipod (4g 40GB) had some harddrive malfunctions/battery messup. We sent it in (60+6.95) and got it back within abou a week. After 2 and a half months, it's having the same exact problem. Sad iPod icon, skip songs, won't listen to what my finger says, etc. Can I complain to them for a free repair? I mean, I thought it was at least backed up for 3 months, but 2.5 is just ridiculous. Especially the price I had to pay!
What should I do? Email them? Make it my door stop? I'm not hoping for the latter..
Of course you should inform them, in writing.
Whether it is covered or not depends on what they replaced the first time. The hard drive was obviously not replaced for that price, so if it is your hard drive gone bad now, then you are not covered, for example.