How much would you charge for "Mac help"?

Discussion in 'Community Discussion' started by sjjordan, Feb 2, 2009.

  1. sjjordan macrumors 6502

    Joined:
    Jun 10, 2003
    Location:
    United States
    #1
    I know a friend of a friend who just bought a MBP and needs help learning OS X. I've been a mac user for about 15 years and can definitely help him get on his feet but have no idea what to charge him. Any advise? I was thinking of just meeting him at Starbucks once/twice a week and charging him about $15-20/hour.
     
  2. Dagless macrumors Core

    Dagless

    Joined:
    Jan 18, 2005
    Location:
    Fighting to stay in the EU
    #3
    Same as PC help.
    I showed some neighbours how to use their computers. I didn't expect a penny but they gave me £10 for an hours worth of lessons.

    If it was a friend or family member I wouldn't charge at all. And if some random neighbour asked and didn't mention a fee I wouldn't ask.
     
  3. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #4
    My thoughts exactly...
     
  4. GimmeSlack12 macrumors 603

    GimmeSlack12

    Joined:
    Apr 29, 2005
    Location:
    San Francisco
    #5
    What goes around come's around. Don't charge him.
     
  5. Mord macrumors G4

    Mord

    Joined:
    Aug 24, 2003
    Location:
    UK
    #6
    If he's a friend don't charge anything, the pleasure of his company should be enough.
     
  6. synth3tik macrumors 68040

    synth3tik

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    Oct 11, 2006
    Location:
    Minneapolis, MN
    #7
    I would honestly say if he buys the coffee he has more then paid up.
     
  7. tefleming macrumors 6502

    Joined:
    Oct 13, 2006
    Location:
    ATL
    #8
    I'll be the token Capitalist and say that you should charge. $30-$40 an hour for on-site service if you are good/know what you're doing. You can charge less, but you should consider what your time is worth. $20 for service at Starbucks I guess is okay.

    I've found people are more comfortable calling you again if you treat it as a business relationship instead of a favor.

    Think of it as the geek's equivalent of babysitting.
     
  8. iShater macrumors 604

    iShater

    Joined:
    Aug 13, 2002
    Location:
    Chicagoland
    #9
    Since this person is not YOUR friend, and you will be spending valuable time with him/her, I think what you are asking for is not bad.

    You could also have him/her buy you the coffee and not charge if you enjoy it and the commitment is not a big deal to you.
     
  9. Abstract macrumors Penryn

    Abstract

    Joined:
    Dec 27, 2002
    Location:
    Location Location Location
    #10
    Exactly. This is a friend of a friend. Even if he's not your friend, I'd expect no more than a coffee out of this. Make it a double-mocha vanilla creme brulee monstrosity, and it's like you're getting paid more. ;) If he didn't offer to buy me a coffee, then I'd be surprised. If I'm doing this for a friend (and his friend), then being bought a free drink is just plain manners. I certainly wouldn't expect to buy my own while I'm sitting there helping him. It may sound like my help really isn't a "selfless" act, since I'd expect a coffee. But it's just a matter of manners in this case, not business.

    I would honestly be surprised if a friend asked his Mac using friend to help me, and that friend of his/hers charged me. I would probably take it as a joke at first. If he didn't laugh, I'd pull out my wallet. It would be awkward though, I can tell you...
     
  10. iShater macrumors 604

    iShater

    Joined:
    Aug 13, 2002
    Location:
    Chicagoland
    #11
    OP, did they approach you to spend a couple of sessions? or to actually make regular "classes".

    If the later, then charge $$, if the first, go for the coffee. I would probably do that.
     
  11. Consultant macrumors G5

    Consultant

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    Jun 27, 2007
  12. yg17 macrumors G5

    yg17

    Joined:
    Aug 1, 2004
    Location:
    St. Louis, MO
    #13
    If it's a friend, the most I'd ask for is that his fridge is stocked with beer when I came over.
     
  13. MegaMillions macrumors regular

    Joined:
    Feb 1, 2009
    #14
    $25 or $30 an hour.

    I help people with Macs for $30 an hour, and all my clients have felt it was a very reasonable price. Granted, I know almost every piece of macintosh hardware and software inside out, but if you are really good, you should charge at least $30 an hour.
     
  14. Sesshi macrumors G3

    Sesshi

    Joined:
    Jun 3, 2006
    Location:
    One Nation Under Gordon
    #15
    I say "See, there's this place called the Apple Store, you buy this card and they teach you there. Don't ask me again."
     
  15. dejo Moderator

    dejo

    Staff Member

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    The Centennial State
    #16
    Except that it's Starbucks coffee. ;)
     
  16. dvdhsu macrumors 6502a

    dvdhsu

    Joined:
    Mar 28, 2008
    Location:
    Palo Alto, CA
    #17
    Yeah.
    And charge $10 for providing him with the information.:D

    But seriously, he should just buy you a coffee. However, if you're don't really like him, you should charge some money. Probably around $20 an hour.
     
  17. K3mp macrumors 6502

    Joined:
    May 4, 2008
    Location:
    S.E. Louisiana
    #18
    I fix a lot of computers/ setups for my friends and most of the time I do is just so I can go to their house for a couple of hours. I don't ask for money but they always pay me like $20 anyway. If you have a lot of free time don't ask for money, but if your time is really tight I guess it would be ok to charge. They should at least cover the coffee.
     
  18. Zombie Acorn macrumors 65816

    Zombie Acorn

    Joined:
    Feb 2, 2009
    Location:
    Toronto, Ontario
    #19
    I help train quite a few people on PC (clients, not friends), and its 40 dollars an hour. For a mac I would probably only charge 20-30, I need mac to go main stream (more market share) so we start getting more programs like zbrush and mudbox (autodesk recently ported if I heard right).
     

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