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You're right though, $250 is really for peace of mind... I always think of Murphy's Law and all that.

I love Murphy's Law, mostly because it always proves itself when you least expect it;) However, I also like using stats, and they say that Applecare is a huge source of profit for Apple (and all others who sell them). Either way, we'll each do what we feel is right, because, it is OUR money. I can understand someone who won't have the money for a new logic board in 12 months saying that Applecare is good for them; it makes perfect sense.


Just outside warranty - are Apples built by the factory that makes the Xbox 360?

What are consumer rights like in the USA? Any court cases, law?

It is reasonable to expect a computer to last 3 years, ie a reasonable level of quality -> 3 year cover should be gratis.

I have no idea if they are made in the same factory, but I can tell you that there is a great deal of legislation when it comes to warranties in the US. Most of it is federal, but some of it comes from the state you live in. Most of it is also pretty basic, like the product must do what is expected of it (a toaster must toast bread, a blender must blend, etc), and there are also provisions for lemons and such. It gets complicated as you delve deeper into it, because state and federal laws will begin to overlap in certain areas.
 
I've never bought Applecare- I like living life on the edge. It makes you appreciate well-made hardware that little more.

Where's the fun in insurance policies? ;)

DISCLAIMER: Buy Applecare, it's the sensible thing to do.
 
AppleCare definitely paid for itself in my case.
Whatever you think about the quality of Apple Hardware, they don't make the hard disks. The hard disk on my PowerBook G4 decided to die about 2 months before the 3 year AppleCare finished. I just had to send it away overnight, and it came back repaired within 2 days!
Luckily I had a data backup!
REMEMBER TO BACK UP REGULARLY!
AppleCare doesn't cover that!
 
i always try and purchase warranty with my high value items. We also do the same here at work. we pay about 200 Dollars for gold support from dell this gets us 3 years of warranty as opposed to one, and also a onsite tech to service our computer next business day.

I did the same with my Sony Vaio and my personal Dell. In the end the Vaio needed the power supply replaced twice and the dell had logi board and CPU replaced once.

So of course now that i switched to Mac I purchased the Applecare. This gives me both peace of mind and reassurance that i am cover for 3 years. My Crdit card has 1 year extended warranty but the Applecare lasted 3 instead of 2 and it was priced better.
 
Unless you've got deep pockets and can take an expensive repair in your stride, it's necessary. As I've said elsewhere in these forums, I've had three £500+ repairs done on my G4 PB. I wouldn't be without it.
 
AppleCare is absolutely essential for fattening Apple's bottom line. As a stockholder, I urge everyone to buy it.

I love how you've told the posters on this thread this^^^ at least three times, and yet no one bothers to think about it that way. I suppose APPLE IS TRYING TO MAKE MONEY OFF OF YOU isn't going to help either:rolleyes:
 
I love how you've told the posters on this thread this^^^ at least three times, and yet no one bothers to think about it that way. I suppose APPLE IS TRYING TO MAKE MONEY OFF OF YOU isn't going to help either:rolleyes:

FWIW, that was my first post in this thread...
 
If you're gettting a laptop, keep it for a year, then sell it. Use the money you saved on Applecare to buy a new one. If you happen to be able to use educational discounts and iPod rebate, all the better. My new Mac will cost me just over $200 from what I sold the old one for (after selling the iPod).
 
Yes, extended warranties DO have humongous profit margins - for the most part - but there are exceptions. I used to work at a retail chain that sells extended warranties on almost everything (and it was a big part of our job to sell them - though I also worked as a technician so I saw the value in them too) and our employee price on such warranties was 5% above cost. For instance, I got a 4 year iPod warranty for $6 that sold for $50 - a 4 year vacuum cleaner warranty for $3 that sold for $25, etc. Now I'll be honest - while I worked there, I bought the EP on almost everything - because you know, it was either really cheap OR the fact that it was near the actual selling price made me think it was worth it (plus I knew how to scam the system to get replacements and whatnot and use it as an upgrade policy more than a warranty). Certain items had expensive warranties even with the employee price, two of them to note: HDTV's (or any big screen/plasma/LCD) and laptops. The laptop warranty we sold was between $200 and $250, depending on price point (and that was before we get into the "platinum" options for laptop owners) whereas cost was in the $150 range. A $50 profit on a laptop warranty vs. a $100+ profit on a digital video camera (we sold it for $150 - employee price was $12 or something) tells you how often that warranty gets used, and it gets used a lot. The desktop computer warranties had a much higher profit margin (which makes sense - cheaper to fix and less problematic).

So - if you consider that regardless of manufacturer (Macs might be more reliable, but we're talking notebooks - and a Mac notebook now has essentially the same hardware as any mid to topline PC notebook - I'd like to think it is more reliable and better build quality, but who knows), even the insurance companies are only making $50 or so off of the plan (and that's what a warranty is - a third party agreement with an insurance company - same for Apple as anyone else - Apple just happens to do their own repair work, thus allowing them a higher percentage of the profit margin (even retail stores that have their own repair shops sometimes have to send off to a vendor)), it's probably worth buying.

When I bought my MacBook on Sunday, I bought Apple Care (I got $66 off thanks to my student discount - which was nice - and probably about whatever cost is on those things - or at least vendor cost, because third party Apple Care retailers online usually don't go too far below $184) - because if there is a problem in the next three years, the simple economics say that it will more than likely be a problem that costs me more than $200. If I were buying an iMac or a MacPro, I might not do it (Mac Pro - almost certainly not - I can fix anything that would go wrong myself and after a year, the parts would more than likley be cheap enough to replace without their warranty). LCD screens - for an Apple Display that are insanely expensive - yes - but a regular LCD or monitor - no way.

So is it worth it - well, for laptops - the profit margin is much lower than on other products - so I say it's a good investment.
 
What do you guys think about buying applecare on ebay? it is so cheap and i cannot figure out how they do it. Has anybody had a bad experience with this? everyone has good feedback, and i have looked it up on the internet, and it seems legit. But, $170 for applecare MBP, when it costs $350??? How is that possible?

Also, on their site, apple recommends that you buy applecare with your mac, not at a later date within the year. They say it is to take advantages of the extra services. But, doesnt the complementary service have the same services as applecare until 90 days (when phone service expires) and 1 year (when repair expires) ??? what's the deal with that.
 
What do you guys think about buying applecare on ebay? it is so cheap and i cannot figure out how they do it. Has anybody had a bad experience with this? everyone has good feedback, and i have looked it up on the internet, and it seems legit. But, $170 for applecare MBP, when it costs $350??? How is that possible?

Because they sell it at almost no margin. $170 for $350 is suspect but I can easily see $200 being legit. Apple sells AppleCare kits to authorized Mac resellers (who in turn can sell them on eBay and make $20 or $30 a plan - if you sell a couple hundred a month, not a bad business) for much lower than the MSRP. Most resellers are not going to sell below Apple's set price - but certain online places (DealMac has one place) do it, Amazon sells them for less, eBay, etc.

As long as the feedback is positive and you pay with PayPal or some other service that can protect you from getting scammed, eBay is an excellent way to go.
 
It's like a bad case of deja vu, isn't it? ;)

Oh no...it's...it's...it's Groundhog Day!!!!! Well, at least they're not as bad as those MB/MBP threads (although I'm strangely addicted to those, much as I am to these).

Also, on their site, apple recommends that you buy applecare with your mac, not at a later date within the year. They say it is to take advantages of the extra services. But, doesnt the complementary service have the same services as applecare until 90 days (when phone service expires) and 1 year (when repair expires) ??? what's the deal with that.

Basically, Apple is trying to make sure you buy your Applecare sooner so you don't forget to give them your money. Most customers are likely to buy extended warranties with their purchase, not at a later date. It's just simple business, nothing more.
 
i always thougt that if you were going to buy applecare, the best time to do so would be right beofer your first year was up, tehn you can accurately gauge how much you may or may not need it
 
i always thougt that if you were going to buy applecare, the best time to do so would be right beofer your first year was up, tehn you can accurately gauge how much you may or may not need it

Well, right, but as CalBoy points out - it isn't like Apple is going to point that out to you. They want the money up front - not "maybe" in 11 months. I almost went that route myself, but I was with my mom and she bought into all the stuff I spouted about warranties for 5 years at my retail job (I'm not saying it is all crap - but yeah, when you sell those things you tend to make the best case possible - not the fairest or most accurate case) and the money she and my dad gave me to help me out covered the AppleCare (so it wasn't even coming out of my pocket) so I just did it upfront. But yes - from a consumer standpoint - it makes sense to wait until you are at the 10, 11 month mark to evaluate if you need it or not. The one exception is for people who actually use the phone support frequently for software stuff. After 90 days the Apple support goes away - so for people who are less technically inclined, it's better to do it upfront.
 
The one exception is for people who actually use the phone support frequently for software stuff. After 90 days the Apple support goes away - so for people who are less technically inclined, it's better to do it upfront.

This is true, but in all honesty, this forum is a better source for information and troubleshooting. I've heard of some real horror stories when it comes to Apple's helpline.
 
This is true, but in all honesty, this forum is a better source for information and troubleshooting. I've heard of some real horror stories when it comes to Apple's helpline.

Oh, I totally agree - I'm more talking about the people that get confused by forums (God, they are out there - they are out there - shoot, I had to waste 15 minutes today trying to explain to my dad over the phone how to reset his wireless connection in Windows XP - like, explaining to him how to right click on the icon in the taskbar was laborious - mostly because I also had to explain that he then would need to left click on the selected function...) - for the people that need and use phone support (and most of those people won't be on a Mac Rumors site - you know?), it makes sense to get it with purchase.
 
Oh, I totally agree - I'm more talking about the people that get confused by forums (God, they are out there - they are out there - shoot, I had to waste 15 minutes today trying to explain to my dad over the phone how to reset his wireless connection in Windows XP - like, explaining to him how to right click on the icon in the taskbar was laborious - mostly because I also had to explain that he then would need to left click on the selected function...) - for the people that need and use phone support (and most of those people won't be on a Mac Rumors site - you know?), it makes sense to get it with purchase.

And there comes the break in logic. Since they're asking on this forum, I'm free to assume that they will come back for help no? See, for most of these posters, it is a waste.
 
And there comes the break in logic. Since they're asking on this forum, I'm free to assume that they will come back for help no? See, for most of these posters, it is a waste.

Well yes, we're saying the same thing - we are in agreement. I was just speaking about Apple Care's worth in general (as that was the direction the thread appeared to have taken) not aimed specifically at anyone in this forum.
 
Applecare

Two quick questions.
How much is it to buy Applecare for MBP in America?

Can i buy it and come back and register it online here in Ireland or will Applecare bought in America only work there?

Big difference in price as far as i know

Thanks Steve
 
Oh no...it's...it's...it's Groundhog Day!!!!! Well, at least they're not as bad as those MB/MBP threads (although I'm strangely addicted to those, much as I am to these).

Whenever I find myself wondering how it is that Las Vegas is so prosperous or how lotteries continue to exist, I read one of these AppleCare threads. It's all explained here. ;)
 
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