How not to sell a product in 3 easy steps.

MacBandit

macrumors 604
Original poster
I am currently in the process of rebuilding the carburetors for a friend with a 75 Goldwing so I was looking for a good source of parts. I happen across a company that appeared to be legitimate and even read a couple recommendations online for them. Well from my point of view I wouldn't piss on their head if their hair was on fire. I've included my communications with the company below so you can decide for yourself. Keep in mind this is through ebay so the communication is through forms and not email. They do business under the names of Saber Cycle and Barracuda Bike Parts. I've included the entire transaction from start to finish. It's clear that with the very first response that the seller has me confused for someone else or thinks I asked something I didn't. However it turns from just weird to downright idiotic faster then you can blink an eye. I'm posting this here as I find it humorous and I wanted to share it with anyone else that might want to help me lower this guys rank on ebay.



Dear sabercyclegoldwingparts,

What are the sizes of the jets included in the kit?

-louiskst
Dear louiskst,

Question previously responded to , and also not an acceptable condition of the offer or sale. Goods offered as pictured and described, nothing further

-sabercyclegoldwingparts
Dear sabercyclegoldwingparts,

What kind of response is that? All I want to know is what jet sizes are included in the kit.

-louiskst
Dear louiskst,

Forget it, we answered you. The item is no longer available to you. Look somewhere else for supplies.

-sabercyclegoldwingparts
Dear sabercyclegoldwingparts,

Yes you answered me but you did not answer my question. I can't believe your attitude. It's astounding you can do business with this sort of customer service. I'll make sure and spread the word to all my customers, clubs, and groups whether or not they are in need of parts that you provide about what sort of customer service you provide and advise vehemently against doing business with you. You must feel powerful in telling a customer to get lost but you don't realize whose on the other end of every conversation. This time it happened to be technician with a large customer base. Good bye!

-louiskst
Dear louiskst,

Guess you rule the world, God

Get lost

-sabercyclegoldwingparts
Dear louiskst,

You also lost aa valuable supply source with your arrogant obnoxiousiness,
big shot! We sell 40,000 kits a year, who do you think you are impressing?

-sabercyclegoldwingparts
 

savoirfaire

macrumors 6502
Nov 23, 2003
324
22
New England
Dear louiskst,

Forget it, we answered you. The item is no longer available to you. Look somewhere else for supplies.

-sabercyclegoldwingparts
NO SOUP FOR YOU! Just as well, op. Clearly you dodged a bullet by not buying from those guys...
 
Comment

charlesbronsen

macrumors 6502a
Oct 22, 2008
793
5
Toronto, Ont
Jesus! That's quite sad really. Tough to get good customer service these days from the shopping malls to the internets the consumer gets no love.
 
Comment

harperjones99

macrumors 6502
Nov 3, 2009
497
0
People who do business under multiple names are always suspect to me. I can't believe they are so stupid to engage someone in written form like that. All it takes is the right person to get ahold of it these days and post it on 4chan or something and you can be ruined.

Did you try calling them and seeing if the owner is aware his employees are behaving like this? If it IS the owner then screw em.
 
Comment

eawmp1

macrumors 601
Feb 19, 2008
4,137
8
FL
I'm posting this here as I find it humorous and I wanted to share it with anyone else that might want to help me lower this guys rank on ebay.
I'm glad you didn't get to far in business with this loser, but I'm not sure it's our place to help you flame him.
 
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