How old was your MBP before first repair

Discussion in 'MacBook Pro' started by inscrewtable, Jun 11, 2013.

?

When did your MBP first need to be repaired

Poll closed Dec 8, 2013.
  1. MBP needed repair within 1st year HDD or Optical Drive only

    3 vote(s)
    9.4%
  2. MBP needed repair within 1st year other than HDD or OD

    7 vote(s)
    21.9%
  3. rMBP needed repair within 1st year

    9 vote(s)
    28.1%
  4. MBP needed repair within 2nd year HDD or Optical Drive only

    1 vote(s)
    3.1%
  5. MBP needed repair within 2nd year other than HDD or OD

    6 vote(s)
    18.8%
  6. MBP needed repair within 3rd year HDD or Optical Drive only

    2 vote(s)
    6.3%
  7. MBP needed repair within 3rd year other than HDD or OD

    4 vote(s)
    12.5%
  1. inscrewtable macrumors 68000

    inscrewtable

    Joined:
    Oct 9, 2010
    Location:
    Australia
    #1
    I'm just checking the hypothesis that the majority of first time repairs happen in the first year. Also for countries that require Apple to offer two years warranty on MBP I'd like to see how the percentage of first time repairs that happen within the first two years as well.

    The hypothesis is also that if it lasts two years without needing repair, then it will probably not need repair in the third year either.
     
  2. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #2
    Two and a half years. And it's taken a year an a half to finally have the issue maybe corrected. But I'm in the US where AppleCare is usually worth buying.
     
  3. inscrewtable thread starter macrumors 68000

    inscrewtable

    Joined:
    Oct 9, 2010
    Location:
    Australia
    #3
    I have a poll up now, I would assume that it's not the hdd or OD.
     
  4. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #4
    Hard drive and hard drive cable due to an unresolved sleep issue. Two hard drives, four or five cables.
     
  5. travod macrumors member

    Joined:
    Jun 10, 2013
    #5
    Got a late 2008 Unibody 13 inch when it came out. Still kicking. I've never even changed the battery... gets around an hour give or take of usage.
     
  6. bkribbs macrumors 65816

    Joined:
    Jan 15, 2012
    #6
    Hey OP, maybe add in the first post to share the problem for people who post. Replacing a battery is quite different from a failing Logic Board!
     
  7. a-m-k macrumors 6502a

    a-m-k

    Joined:
    Sep 3, 2009
    #7
    My old MBP was almost three years old (give or take six months when it had its first (and my only) big problem. Now, with my mid-2012 MBP. I am not doing anything to cause the errors and I rarely ever put in any CDs in my optical drive. I only did it because I thought I had did something to loose my optical drive capabilities.

    BTW. Is it actually true that outdoor use can cause errors. Like if I were to use it outdoors on a somewhat muggy day. (I'm not really sure how to describe it. I mean it's not a particularly dry day. Right now, I don't EVER have any kind of liquid around my MBP or take it outside.)
     
  8. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #8
    Poll is missing some important brackets:

    1. never, X years old (X=1,2,3,4,5...)

    2. after 3 years (this is important because after 3 years there is no warranty!)


    For a total of three macs that passed through my household, we have

    - first repair after 3.5 years, logic board (nvidia GPU issue)
    - never, 4 years and running
    - never, 1.5 years and running
     
  9. devilcm3 macrumors 6502a

    Joined:
    Jan 3, 2011
    Location:
    South Melbourne, Australia
    #9
    the only repair my mac had gone through is because of user error while replacing the mac hard drive :D

    so ... no repairs due to "natural causes"
     
  10. nickandre21, Jun 19, 2013
    Last edited: Jun 20, 2013

    nickandre21 macrumors 6502a

    Joined:
    Jun 21, 2012
    #10
    1st warranty repair on the 11th month- Super drive would not read DVDS,when i called on the day of my promised delivery they told me that their waiting for a new display as the test said the webcam would fail soon.


    2nd warranty repair on the 18th month- Magsafe port had two of its outer pins burnt.

    3rd warranty repair a week after the 2nd warranty repair- Keyboard and trackpad not functioning neither is the usb hub its connected to showing up in system profile, awaiting diagnosis from the service center. Three days now:confused:

    Update: Logic board replace and maybe some more stuff lets see
     
  11. speed4tu macrumors member

    Joined:
    Mar 30, 2009
    #11
    I have had to put in 3 hard drives and one super drive. This has happened over the last 4 years or so. 17 inch macbook pro
     
  12. MCAsan macrumors 601

    MCAsan

    Joined:
    Jul 9, 2012
    Location:
    Atlanta
  13. Doward macrumors 6502a

    Joined:
    Feb 21, 2013
    #13
    Optical drive and right side hinge repair, within 1 year of production.

    And I had a *fantastic* experience with the repair:
     
  14. Kushp14 macrumors regular

    Joined:
    Jun 13, 2010
    #15
    my old 2009 macbook pro 13inch was sent into apple 14 times within 3 years.
     
  15. nukiduz macrumors 6502

    nukiduz

    Joined:
    Apr 23, 2006
    #16
    last year, my 2009 13" mbp wouldn't start the system. i took the hard drive out, saved all my files, formatted it in all possible ways but still couldn't boot OS X, installed OS X from another mac in the hard drive, put it in back and tried to boot but that either didn't work so I bought another hdd and tried again. I was starting to think it could be the motherboard but then checked on the internet and read about some users having problems with the flat cable between the hdd and the motherboard. it was hard to diagnose, but bought a cable in ebay for like 15€ and everything was fine.
     
  16. saberahul macrumors 68040

    Joined:
    Nov 6, 2008
    Location:
    USA
    #17
    Same.
     
  17. WMD macrumors regular

    Joined:
    Jun 12, 2013
    Location:
    Florida, USA
    #18
    Around three and a half years in, I replaced the fan. It still worked, but had gotten very noisy. Works perfect otherwise. Mid-2009 13".
     
  18. Yahooligan macrumors 6502a

    Yahooligan

    Joined:
    Aug 7, 2011
    Location:
    Illinois
    #19
    Since there are no poll options for these...

    Powerbook G4 - "X" key sticks, otherwise works fine
    cMBP 15" mid-2012 - 1 year old, no problems or repairs
    rMBP 15" early-2013 - A couple of months old, no problems or repairs

    cMBP 15" 2011-something - No problems, employer replaced with rMBP

    cMBP, early unibody model (Unsure of year, 2009 or so) - Went through a number of units due to bad ODD, multiple bad GPUs, bad USB ports. I was losing faith in Apple's ability to provide reliable hardware, but the later models were working fine (2011+) after I forced my employer to stop giving me like-generations and "upgrade" me to a newer model.
     
  19. a-m-k macrumors 6502a

    a-m-k

    Joined:
    Sep 3, 2009
    #20
    With the same original problem?
     
  20. daneoni macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #21
    My Memory Controller and consequently, Logic Board needed to be replaced after 22months
     
  21. skier777 macrumors 6502

    Joined:
    Jul 3, 2010
    #22
    My MBP is 3 years old. Over the course of 5-6 repairs there is no longer a single original part in the entire machine.

    That is correct, every piece has been replaced at one time or another.
     
  22. kamuix macrumors regular

    Joined:
    Feb 9, 2011
    Location:
    california
    #23
    2010 macbook air works like the day i bought it :D

    the cmbp 2012 is about 5 months and no issues.

    i had an older mac which the air replaced at the time from 2005 - it was the old macbook pro running the 7800gt. It died around 2010 so before it was 5 yrs with no problems.
     
  23. Kushp14 macrumors regular

    Joined:
    Jun 13, 2010
    #24
    No all different
     

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