How Rare are MBP issues REALLY?

[AppleFanatic10]

I have an answer.

I work out in LA, but I have several close friends working with the board of Ed. in NYC. MacBooks are given to faculty on loan. They don't get to keep them!

Recently my friend got kicked upstairs and is in charge of buying MacBooks. Most have been the new Touch Bar models. A few were Airs.

Most significantly there have been thousands purchased. According to her, she's had zero returns. Not one came back as defective. No clicking keys or uneven screens or trackpad issues. That's a pretty good sign of good quality control.

Now here in LA I work with clients who are editing movies, writing screenplays, still shooters (like myself) and many of us have the new machines. I have yet to hear of a single problem from anyone.

What this proves, at least to me, is this:

1) Forums like this will attract people with genuine issues. This will give the appearance that problems are more common than they truly are.

2) Forums like this will also attract non-owners and folks with an agenda. This makes #1 appear even worse.

3) MacBooks are pretty darn reliable.


R.

I used to have a 2010 White Unibody MacBook, I only had one problem and Apple quickly fixed it for me. It's still running 7 years later.

 

[Merkava_4]

Or maybe a tolerance issue with screen to KB clearance

That's why I'd get the Radtech before closing the MBP for the first time.

 

[Karnicopia]

This is my first MacBook pro but I did start out with a 13" and move up to a 15" so I have had 2 2016 laptops at various times and I had the 13" for about a month when they extended the holiday return period so I spent good time with both but didn't have issues with either. I did have some of the graphics glitches at first on the log on screen with the 15" and file vault turned on but they fixed that in a software update. I had a few days of bad battery when I first bought both of them and it wasn't spotlight indexing it was actually the photos agent synching my pictures and the email agent synching my inbox since both of those are pretty large. Overall though it's been a great machine so far I really love it.

 

[SteveJUAE]

This is my first MacBook pro but I did start out with a 13" and move up to a 15" so I have had 2 2016 laptops at various times and I had the 13" for about a month when they extended the holiday return period so I spent good time with both but didn't have issues with either. I did have some of the graphics glitches at first on the log on screen with the 15" and file vault turned on but they fixed that in a software update. I had a few days of bad battery when I first bought both of them and it wasn't spotlight indexing it was actually the photos agent synching my pictures and the email agent synching my inbox since both of those are pretty large. Overall though it's been a great machine so far I really love it.

Hraaaaaaaaaaah we found another one

Enjoy
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I used to have a 2010 White Unibody MacBook, I only had one problem and Apple quickly fixed it for me. It's still running 7 years later.

We had 3 of these and 2 had peeling screens and all 3 of them had bits of plastic cracking and falling off especially around the edge of the KB I was glad to get rid of 2 and the 3rd is long dead at my in-laws
[doublepost=1496588239][/doublepost]

That's why I'd get the Radtech before closing the MBP for the first time.

My wife's rMB is one of 1st released and although the case looks like she's been rolling pastry on it, the case corners have several dents as the Ali is very soft plus her screen is always filthy, surprisingly she has no scratches to the screen coating which is why I think its some tolerance thing

 

[The Mercurian]

I find generally that people who have a problem with something are way more vocal then those who are happy.

My boss is a good example, great guy but if he is happy generally he won't be vocal about it but if he is unhappy you will absolutely be told about it.

All bosses are like that

I've had maybe 7 or 8 mac laptops over the past 15 years or so. The earliest one - non-intel whitebook had a battery problem and several logic boards replaced under warranty (it was a piece of **** frankly - had they not gone to intel I would not have bought another macbook). I had a black macbook that I believe aslo needed a battery replacement. MBP with CD drive had no issues. I had a macbook air that came with dead pixels so I got a new screen. The rMBP I'm typing on now has the 'stain-gate' issue and I need a screen replacement but I'm tolerating it for now as I can't be without it currently.

So over half the machines had at least one issue. Although they were all fixed either under warranty, extended Apple Care or recall/repair program.

 

[lockerc18]

I have a mid-2012 rMBP, which is the first system released with the Retina display. The only problem I've had with it is image persistence on the display. I've had it since day 1, and I actually got a replacement system because of it. It turned out that the replacement had the same issue, so I returned that and kept my original. I can't say the problem has gotten any worse over time, but I do seem to notice it more lately. It's the LG display, which was the one that caused the uproar about this problem with that system.

Other than that, this system has been rock solid. Not one problem. It's a little slower than the new systems, and a little heavier, but I don't think I can justify replacing it. It just works.

And I have an iPad3 as well. I've gotten so frustrated with this dang device because of its low power and Safari tabs rebooting and now it's been obsoleted from an OS perspective to 9.3.5, that I've frisbeed it across the room on many occasions. I've done the best I could to break this damn thing short of taking a hammer to it, so I could justify getting a new one. But it just keeps running, with no hardware problems. I'm at the point with it that I just can't deal with the performance issues, though, so the upcoming 10.5 inch model looks VERY enticing. But the hardware is really reliable. Unfortunately.

 

[srshaw]

My original 2011 MBP arrived with a faulty graphics card. It was immiediately replaced. its replacement has worked well since, apart from a single vertical purple line that ocasionally appears.

I also have an iPad 3 that refuses to die. Even the battery life isn't too bad.

 

[QueenTyrone]

I have an answer.

I work out in LA, but I have several close friends working with the board of Ed. in NYC. MacBooks are given to faculty on loan. They don't get to keep them!

Recently my friend got kicked upstairs and is in charge of buying MacBooks. Most have been the new Touch Bar models. A few were Airs.

Most significantly there have been thousands purchased. According to her, she's had zero returns. Not one came back as defective. No clicking keys or uneven screens or trackpad issues. That's a pretty good sign of good quality control.

Now here in LA I work with clients who are editing movies, writing screenplays, still shooters (like myself) and many of us have the new machines. I have yet to hear of a single problem from anyone.

What this proves, at least to me, is this:

1) Forums like this will attract people with genuine issues. This will give the appearance that problems are more common than they truly are.

2) Forums like this will also attract non-owners and folks with an agenda. This makes #1 appear even worse.

3) MacBooks are pretty darn reliable.


R.

I personally see around 5-10 2016 weekly for repairs for screen, keyboard and bulging batteryissues and track pad issues. But I have some friends in areas where they have 0-1 people every now and then. Different areas, I have a 09 running strong but I want to upgrade. From my experience 2016 would not be a good choice. Maybe with Kaby lake but still I'm highly skeptical.


My apple store sucks too so maybe they're just not repairing the mbp right either.

 

[Super Xander]

Only the keyboard issue here, but it is the keyboard in general, I think the low travel make it more easy to feel when dust gets underneath.

 

[That_Damn_Kid]

My Macbook Pro 2011 15" GPU died twice while owning it. It was bad enough that Apple would fix it for free at one point due to a lawsuit( I think )

I don't think Macbook Pros have had a problem that bad since then

 

[Miltz]

When apple makes one or two changes, the mud flies and haters come out in force.

The new MBP with Touch Bar changed so much that we saw a disproportionate swell of crying! Some was based on experience and ownership and a good deal wasn't.

Misery loves company and people crave a conspiracy. i.e. "my keyboard is bad, so they must all be bad!"

Happens all the time. For two months we had two regular posters bashing the new machines and lying about owning them. They made a lot of noise, but what can you do?

There's a mentality that enjoys tearing down products and people. So when the short battery life issue came up, these people piled on. When it was fixed, they became frantic and went back to bashing keyboards and ports. My assertion is that some is real, but a lot are not.

So with obviously thousands upon thousands of issue-free machines out there, what are the chances that ONE person gets 3 or 4 defective ones in a ROW??? I mean...really? What are those odds? Or is it user error, a lie or someone with emotional problems? We can only read these tales and ponder while enjoying (most of us) the best MBP machines to date.


R.

What about those people who order 3-4 laptops just to get a "perfect screen"... smh. No wonder my laptop cost so much. Sick People.