My roommate some years ago, actually almost a decade ago, had his parents send him a guitar through FedEx from overseas. It arrived broken, but I remember FedEx paid up with just one simple call. I gotta say I was impressed. I hope they are still as nice.FedEx actually use a non-affiliated insurance company, and they pay back for damages. Try that with UPS (well, the OP has tried- need I say more?).
i think the lesson I've learnt is to sell not via eBay but Craigslist. I sold my old G4 years ago and the guy came and picked it up in a cab. So that would be an easier solution that shipping (cheaper too) I think. Less hassel to deal with- for both the seller and buyer. he came, i booted the whole system up for his to see, and it's working, He is happy, I am happy.![]()
My plan is to wait and hear from the shipper. If their decision is not favorable to me, I'll move onto the BBB. After that, I'm not sure if I'll go the route of small claims court or something else. Hopefully neither the BBB or court will be necesary. But, I'm not getting my hopes up. This company has been a real nightmare to deal with thus far.
But it just made my wonder how the heck can they spill oil on computer boxes...
It was working back when the thread was first posted.Am I the only one getting 404 Not Found errors?
I would say "If it wasn't packaged well, why did you take my money. If it wasn't packaged well I presume you would be able to provide evidence of that considering you did take my money, which means you found it acceptable to mail my package."
The BBB is your friend. If UPS wants to play games file a complaint. I guarantee you will have it resolved in at least a month.
i would file in small claims court - it's usually $20, and a company like UPS resolves things as soon as they are served. cheap use of time.