How to access iPhone backup through computer after setting up as new?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Anthony T, Jun 1, 2017.

  1. Anthony T macrumors 6502a

    Joined:
    Jul 10, 2008
    #1
    So, I had to wipe my iPhone clean and set it up as new (as recommended by my local Genius Bar) because I was having issues with text messages (not iMessages) and voicemails. It seems like the issue is gone, but I now realized that I had some stuff from my backup that I want on my new phone.

    Is there a way to access the photos/videos, etc in that old backup through iTunes without having to actually put it on a device?
     
  2. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #2
    Photos and videos should show in iTunes on computer. So will most documents,just open iTunes on your computer,and look in photo/video folder. If you use a Mac,it will be seen in photos or videos withouth opening iTunes.
     

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