How to Activate Exchanged iPhone 5

[Vihzel]

So I have received an exchanged iPhone 5 and sent the other one back before activating the exchanged device. I went to activate it, but it telling me to call a certain number. I am unable to call that number because I don't have a phone anymore connected to a network. I tried activating it on the Verizon website and on Verizon, it shows that the exchanged phone is now what's on the line. I restarted my phone, but it's saying that it's not activating and telling me to call into that same number.

Is there perhaps an Apple Support email that I can send an email to?

 

[maflynn]

Bring it to your local verizon or apple store.

 

[saberahul]

You could also call *611 is you do not want to leave the house. It’s VZW customer service number and will work even if the phone is not activated (at least I think it will and it should).

 

[marsmissions]

*228. If it fails *611.