How to cancel preorder?

Discussion in 'iPod touch' started by telf22, Sep 14, 2007.

  1. telf22 macrumors regular

    Joined:
    Sep 2, 2007
    #1
    hey guys, i had a touch preordered but bought one in the 5th ave store yesterday, so is there anyway to cancel my order?? thx:)
     
  2. edesignuk Moderator emeritus

    edesignuk

    Joined:
    Mar 25, 2002
    Location:
    London, England
    #2
    You must have a web order number. Login to the site and see if there is a cancel button, if not call them.
     
  3. gloss macrumors 601

    gloss

    Joined:
    May 9, 2006
    Location:
    around/about
    #3
    If you've ordered from Apple before you can log in using your Apple ID and the order will be there.
     
  4. telf22 thread starter macrumors regular

    Joined:
    Sep 2, 2007
    #4
    there is, but it says that its prepared for shipment so i cant cancel it and that i will just have to send it back. do think if i call them they could cancel it that way or would they say the same thing? thx :)
     
  5. gloss macrumors 601

    gloss

    Joined:
    May 9, 2006
    Location:
    around/about
    #5
    If it's prepared for shipment, you're SOL.

    If you send it back I believe there's a 10% restocking fee.
     
  6. devilot Moderator emeritus

    devilot

    Joined:
    May 1, 2005
    #6
    Restocking fees usually only apply to opened purchases.

    OP, if you live close to an Apple store, you might save on shipping costs/ hassles if you just return in-store.

    Just read through some of their T&C and don't see any mention of buying online and returning instore. Hmm.... might wanna give Apple a call.
     
  7. gloss macrumors 601

    gloss

    Joined:
    May 9, 2006
    Location:
    around/about
  8. jonnylink macrumors 6502

    Joined:
    Jul 15, 2007
    #8
    There probably isn't any way for them to even tell the difference. If the OP still has the receipt for the one from the store. Right?
     
  9. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #9
    On my Apple invoices/receipts there are definitely "serial" numbers — probably from inventory — so returning a different one may not work…
     
  10. telf22 thread starter macrumors regular

    Joined:
    Sep 2, 2007
    #10
    thx guys, once i recieve it im going to take it to the 5th ave store (only couple of blox away) and see if i can return it there. i have the reciept and all so it shouldnt be a problem, if they dont let me return it there i'l just send it back to apple.
     

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