How to change payment for an order

Discussion in 'iPhone' started by bounou, Sep 26, 2016.

  1. bounou macrumors 6502


    Jun 6, 2012
    just got an email from Apple telling me the gift card I had on my order did not work,no surprise there since I used it up between the moment I placed the order and the moment it actually shipped.

    Just assumed they would just use the CC entirely.

    I tried going to the order status page to change like it states in the email but I can't seem to find anyway to fix it, anything I am missing?

    Would rather fix this now then wait 10 hours until the customer service line opens back up tomorrow
  2. Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    Unfortunately you may have to contact Apple
    Directly on this. I don't fully understand why your Gift card has been denied?
  3. LasersGoPewPew macrumors regular


    Sep 12, 2014
    I got the same email. I logged into the order status page and it asked me to update my credit card info. Maybe it's not giving you this option because you used a gift card.

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