How to change payment for an order

Discussion in 'iPhone' started by bounou, Sep 26, 2016.

  1. bounou macrumors 6502

    bounou

    Joined:
    Jun 6, 2012
    #1
    just got an email from Apple telling me the gift card I had on my order did not work,no surprise there since I used it up between the moment I placed the order and the moment it actually shipped.

    Just assumed they would just use the CC entirely.

    I tried going to the order status page to change like it states in the email but I can't seem to find anyway to fix it, anything I am missing?

    Would rather fix this now then wait 10 hours until the customer service line opens back up tomorrow
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Unfortunately you may have to contact Apple
    Directly on this. I don't fully understand why your Gift card has been denied?
     
  3. LasersGoPewPew macrumors regular

    LasersGoPewPew

    Joined:
    Sep 12, 2014
    Location:
    PDX
    #3
    I got the same email. I logged into the order status page and it asked me to update my credit card info. Maybe it's not giving you this option because you used a gift card.
     

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