Bought it used from ebay and it's in great shape, but the screen and touchID/home button have marks on it from an otterbox case the previous owner used. It's most prominent around the earpiece where the otterbox has a triangle shape opening and a circle with a dot in the middle on the home button. They don't feel like scratches so I'm kind of confused why they won't wipe away... Otterbox is extremely popular so I'm hoping someone has some experience with this that can help out!
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How to Clean iPhone 5s?
- Thread starter KAB2010
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Should come off with some eyeglass cleaner and a microfiber cloth or if you have done eyeglass wipes that should do the trick as well.
Hello KAB2010,
I guess use only a soft, lint-free cloth. Abrasive cloths, towels, paper towels, and similar items may cause damage to the item.
I guess use only a soft, lint-free cloth. Abrasive cloths, towels, paper towels, and similar items may cause damage to the item.
It is a common problem with some cases as they leave marks on your phone from abrasion. There have been several posts on this forum about otterbox cases leaving marks on their phone.
I think the marks are like etched into the anodized finish either chemically or by abrasive debris and they will not remove with any cleaner. It is all part of it being a used phone.
I agree alcohol wipes I use them everyday to clean the whole iPhone including the screen with no issue.
Well I'm only concerned with removing the marks left by the previous owners otterbox case but as a previous poster stated, I believe it may be permanent
Using toothpaste, an abrasive, will not remove the marks left the case. It will remove ALL of the finish if you are not carefull.
I use a microfiber cloth made for glasses. No chemicals...occasionally a drop or two of water.
Water, a microfiber cloth and some hard rubbing should get most everything off
Water, a microfiber cloth and some hard rubbing should get most everything off
Place it in the front pocket of your blue jeans and throw the jeans in the wash. Perm press only, dry on low heat.
Kidding, please don't do that. I use a damp (water) microfiber cloth. Occasionally I'll use a Q-Tip dipped in rubbing alcohol to clean stubborn marks.
As for the marks left by the case, those are permanent and can not be wiped away. I have one encircling the home button from my lifeproof case. It literally creates a halo around the metal band on the Touch ID sensor. Just put a tempered glass screen protector on your iPhone and move on. That's what I did.
Kidding, please don't do that. I use a damp (water) microfiber cloth. Occasionally I'll use a Q-Tip dipped in rubbing alcohol to clean stubborn marks.
As for the marks left by the case, those are permanent and can not be wiped away. I have one encircling the home button from my lifeproof case. It literally creates a halo around the metal band on the Touch ID sensor. Just put a tempered glass screen protector on your iPhone and move on. That's what I did.
Put it in the dishwasher on the "Pots and Pans" setting. 
Sheesh. Did most of these people even read the original post? I also don't think you will be getting the marks out.
Sheesh. Did most of these people even read the original post? I also don't think you will be getting the marks out.
Put it in the dishwasher on the "Pots and Pans" setting.
Sheesh. Did most of these people even read the original post? I also don't think you will be getting the marks out.
lol I know right? Maybe I should be more precise with my thread title from now on.
Put it in the dishwasher on the "Pots and Pans" setting.
Sheesh. Did most of these people even read the original post? I also don't think you will be getting the marks out.
Yeah but you can't forget to press the added heat button.
Put it in the dishwasher on the "Pots and Pans" setting.
Sheesh. Did most of these people even read the original post? I also don't think you will be getting the marks out.
Of course I did. Word for word.
I'd recommend iCleanerPro, but you've got to jailbreak your iPhone first.