How to completely erase iCloud?

Discussion in 'iOS 10' started by rstark18, Mar 27, 2017.

  1. rstark18, Mar 27, 2017
    Last edited: Mar 27, 2017

    rstark18 macrumors 6502a

    Joined:
    Sep 18, 2009
    #1
    When I installed 10.3b7 (could be coincidence) I went over my iCloud storage limit (5gb). At first I figured it was just the beta log files being backed up. But I have deleted my iCloud backups and I now have 1.2gb still used as "Docs". If I go into my iCloud settings "Docs & Data" are only taking 6-7mb on each of my two devices (iPhone 7 & iPad Pro). I am not using iCloud Drives to store anything. I don't have iCloud Photo or iCloud Music turned on. How can I figure out where the 1.2gb of data is so I can delete it?
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    Only way is to contact Apple. I had an issue with some phantom backups and documents and they were able to reset it on their end.
     
  3. rstark18 thread starter macrumors 6502a

    Joined:
    Sep 18, 2009
    #3
    Thx. I'll give them a call.
    --- Post Merged, Mar 27, 2017 ---
    That did it. They had to clear out some server side data that had accumulated.
     

Share This Page