How to completely erase iCloud?

Discussion in 'iOS 10' started by rstark18, Mar 27, 2017.

  1. rstark18, Mar 27, 2017
    Last edited: Mar 27, 2017

    rstark18 macrumors 6502a

    Sep 18, 2009
    When I installed 10.3b7 (could be coincidence) I went over my iCloud storage limit (5gb). At first I figured it was just the beta log files being backed up. But I have deleted my iCloud backups and I now have 1.2gb still used as "Docs". If I go into my iCloud settings "Docs & Data" are only taking 6-7mb on each of my two devices (iPhone 7 & iPad Pro). I am not using iCloud Drives to store anything. I don't have iCloud Photo or iCloud Music turned on. How can I figure out where the 1.2gb of data is so I can delete it?
  2. Mlrollin91 macrumors G5


    Nov 20, 2008
    Ventura County
    Only way is to contact Apple. I had an issue with some phantom backups and documents and they were able to reset it on their end.
  3. rstark18 thread starter macrumors 6502a

    Sep 18, 2009
    Thx. I'll give them a call.
    --- Post Merged, Mar 27, 2017 ---
    That did it. They had to clear out some server side data that had accumulated.

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