How to contact Apple from country which doesn't have Apple store?

Discussion in 'Apple, Inc and Tech Industry' started by woodwood, Mar 11, 2015.

  1. woodwood macrumors newbie

    Joined:
    Mar 10, 2015
    #1
    Regarding the last Apple's Repair Extension Program for the MacBook Pro, I wanted to contact apple to arrange reimbursement, as program provides. But the problem is that I currently work in the country which only has Premium Resellers and AASP. So they cannot give me money back. I tried to contact Apple in my country(Italy) via contact form but unsuccessfully.
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    If you tried to contact apple via their contact us link, did you try calling them.

    What do you mean getting reimbursed?
     
  3. woodwood thread starter macrumors newbie

    Joined:
    Mar 10, 2015
    #3
    I cannot call them from abroad- that doesn't work in Europe.
    One likely option is to call US apple, but I doubt they can help me because I'm not from States.

    Apple with this program as well offer reimbursement to costumers who already paid for repair.
     
  4. Gwendolini macrumors 6502

    Gwendolini

    Joined:
    Feb 5, 2015
    Location:
    random
    #4
  5. woodwood thread starter macrumors newbie

    Joined:
    Mar 10, 2015
    #5
    Well, I'm aware of that, but it doesn't helps me because I'm not in Italy in this moment. In addition, the contact form is only for national calls.
     
  6. Gwendolini macrumors 6502

    Gwendolini

    Joined:
    Feb 5, 2015
    Location:
    random
    #6
    Sorry, did not understand you correctly.

    What exact country are you in?
     
  7. lowendlinux Contributor

    lowendlinux

    Joined:
    Sep 24, 2014
    Location:
    North Country (way upstate NY)
    #7
    I call Apple US all the time even though I haven't lived in the states in over a decade.
     

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