How to find serial number on dead iPhone 5

[Truba]

My iPhone 5's battery is shot and I need the serial number to see if I qualify for a new, free one. I don't have a computer and am traveling on a round the world trip (now in Kyrgyzstan, next in Nepal). Is there another way to find it, maybe if you can open the phone?

 

[Spink10]

How can I find / look up my iPhone serial number?
How can I find / look up my iPhone serial number?

You can easily find your iPhone serial number (S/N), International Mobile Equipment Identity (IMEI) number, and identifier or ICCID. Follow these steps to get this information:

If your iPhone is functioning properly:

1. Navigate to Settings -> General -> About
2. Scroll down
3. The Serial Number, IMEI and ICCID are listed along with other information.

If your iPhone will not turn on or boot properly:

Your serial number and IMEI are both printed on the barcode label that's affixed to your iPhone packaging.

If you don't have your iPhone packaging:

1. Run iTunes on your computer
2. Hold down the Control key and on the menu bar of the Mac click iTunes -> About iTunes. For Windows click Help -> About iTunes.
3. When your iPhone serial number (S/N) and IMEI appear in the dialog box press the space bar to stop scrolling.

I tested this just now and it worked for me. iPhone isn't even connected. Hopefully you have a computer and had it connected to iTunes. May work the same on Windows (unsure).

 

[Truba]

Hi,
As I said I don't have a computer. Are you saying that if I can find a computer, install itunes, and then attach my dead phone, I can still find the number using this method?

 

[Spink10]

Hi,
As I said I don't have a computer. Are you saying that if I can find a computer, install itunes, and then attach my dead phone, I can still find the number using this method?

I apologize. I must have just scanned your post.

It may be connected to your Apple ID on your Apple Profile - sign in

https://idmsa.apple.com/IDMSWebAuth...URL=https://supportprofile.apple.com/homePage

Not sure why I didn't think of this option in the first place.

 

[Truba]

Where would I find this info? I logged in and all I see is phone number and address.

 

[Spink10]

This is what mine looks like when I sign in. I covered the serial numbers and phone number. Do you have the "My Product" listed at all? My never have been officially registered to you. Did you buy used?

 

[Truba]

I don't have anything in the products section.

 

[Truba]

Yeah, I bought used, about a year ago.

 

[Spink10]

I guess you can call apple and see if it is some how connected in their system.

 

[rigormortis]

iphone 5 phones have the imei # printed on the back. that is good enough
apple does not need your serial #, if you already have the IMEI/MEID
please see
https://support.apple.com/en-us/HT204073

apple only has 3 repair options to you., when your iPhone 5 is out of warranty.
1. replace screen , this will be $109
2. replace battery , this will be $79
3. replace the entire phone $269

 

[maliu]

Settings, General, About. It's right on your phone.

 

[Gav2k]

Settings, General, About. It's right on your phone.

Read <<<< the original post

 

[C DM]

Settings, General, About. It's right on your phone.

How would you do that on a non-working phone?

 

[maliu]

They said the battery was shot. I assumed it could at least be booted up on a charger. That's how I got into my daughters phone that drowned and killed the battery.

 

[rigormortis]

How would you do that on a non-working phone?

you don't need to, sheesh no one reads posts anymore.

the imei # is imprinted on the back. if your phone will not power on, then you can check the warranty
by looking up the imei !! i just did it, and it works.

if the hardware serial number is not available , use the IMEI

update to post
====
if the recall page won't accept imei a i just found out, then a good place to look would be iTunes.
your hardware serial # will be in iTunes if you ever synced it

 

[C DM]

View attachment 581244

you don't need to, sheesh no one reads posts anymore.

the imei # is imprinted on the back. if your phone will not power on, then you can check the warranty
by looking up the imei !! i just did it, and it works.

if the hardware serial number is not available , use the IMEI

It certainly does seem that people aren't reading the posts anymore--did you even see what my reply was related to?

 

[rigormortis]

It certainly does seem that people aren't reading the posts anymore--did you even see what my reply was related to?

yeah someone kept saying go to settings about and the phone was dead.

i swear i sawe a imei checker that would spit out the serial # but i cant find it.

i think u should just go to the genius bar, they will either give say its 0, or ask for 109 , 79 , or 269.
and see what your lucky number is. its like playing scratcher tickets.

 

[rigormortis]

yeah.. if you ever backed up that iPhone to iTunes then your in luck and its very easy to find its serial number

you either check for it at the main iPhone window in iTunes.
- sometimes this does not work because the iPhone is not powered on and not connected to usb

or you can check it in backups

email home and tell them can u please go to my iTunes and look this up for me