how to fix itunes error

Discussion in 'Mac Apps and Mac App Store' started by tkmcguire1, Mar 19, 2011.

  1. tkmcguire1 macrumors 6502

    tkmcguire1

    Joined:
    Dec 11, 2009
    Location:
    Oklahoma
    #1
    i have a new refurb macbook air 11 i just got recently,and everytime i try to buy music in itunes,it says something about write permissions or changing permissions in the itunes media folder,i went and checked all that and it says read and write under the permissions,i tried deauthorizing it won't let me gives me the same error,i even tried deleting and reinstalling itunes,i really need some step by step help on how to fix this it would be greatly appreciated.Thanks
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
  3. tkmcguire1 thread starter macrumors 6502

    tkmcguire1

    Joined:
    Dec 11, 2009
    Location:
    Oklahoma
    #3
    when i go into disk utility what do i click on?
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    Your HD/volume on the left-hand-side, then First Aid tab and Repair Disk Permissions.
     
  5. tkmcguire1 thread starter macrumors 6502

    tkmcguire1

    Joined:
    Dec 11, 2009
    Location:
    Oklahoma
    #5
    I did that it is still saying i don't have write access for my itunes media folder
     
  6. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #6
    Browse to your media folder, and "get info", then make sure that you have read and write permissions.
     
  7. tkmcguire1 thread starter macrumors 6502

    tkmcguire1

    Joined:
    Dec 11, 2009
    Location:
    Oklahoma
    #7
    i did and it says read and write,but i still keep getting the same error message
     
  8. Jolly Giant macrumors 6502a

    Jolly Giant

    Joined:
    Sep 15, 2010
    Location:
    Hamburg, Germany
    #8
    try this:

    in finder, right-click on your muisc folder and get info. unlock the little padlock, click on the little gear-shaped icon and apply to enclosed items like so

    [​IMG]

    you may also give everyone read & write access.

    the important part is to apply to enclosed items !
     
  9. tkmcguire1 thread starter macrumors 6502

    tkmcguire1

    Joined:
    Dec 11, 2009
    Location:
    Oklahoma
    #9
    I did it and still getting the same error!
    i've tried everything i don't know what to do!
     

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