How to fix your slanted key problem in the NEW Macbook

Discussion in 'MacBook' started by Andrew K., Oct 23, 2008.

  1. Andrew K. macrumors 65816

    Joined:
    Jul 9, 2008
    #1
    So I got the 2.4 macbook last week and exchanged it because the trackpad was loose and the keyboard had a flex on the left side. Anyway I got a new one and everything was perfect on it except for one thing.

    The top function keys were slanted to left from the esc key to F3 and then to right from F4 to F9 and then back down to left from there to the eject button. I did not want to take it back for just that reason because everything else on it was great, so I took a stiff piece of paper ( a junk mail ad ) and tore off a corner and put it underneath the opposite side of the slant and flexed it back slowly and held it there for 30 seconds or so and it WORKED! :D I am not so happy it came like that, because of what I paid for it but it was an easy fix and I am completely happy with this notebook.
     
  2. smaug macrumors newbie

    Joined:
    Mar 26, 2008
    #2
    I have the same problem, but I don't think I understand. Did you put the paper on the slanted side and push down on the 'raised' side or the other way around? I need to fix mine too.
     
  3. alex000it macrumors member

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    Sep 21, 2008
    Location:
    Italy
  4. Nykwil macrumors 65816

    Nykwil

    Joined:
    Nov 5, 2002
    Location:
    Boston, MA
    #4
    i saw some of the slanted function keys at the apple store...it almost seems like something very easy fixed by just using a piece of paper to lift and bend the key up slightly.
     
  5. acfusion29 macrumors 68040

    acfusion29

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    Nov 8, 2007
    Location:
    Toronto
    #5
    which way makes more sense.... :rolleyes: c'mon
     
  6. Andrew K. thread starter macrumors 65816

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    Jul 9, 2008
    #6
    yeah just lift the OPPOSITE side of where it is slanting



    let's say it's slanted and leans down like this:

    \

    well put the piece of cardboard paper or stiff paper \ <--- under this side and lift up to even the key out

    you may have to hold the key down from the other side with one finger to prevent it form popping clean off and flying across the room :) happened to me haha
     
  7. kennyli macrumors regular

    Joined:
    Sep 16, 2008
    Location:
    Hong Kong
    #7

    I guess this is what they are talking about. Same problem here too!
     

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  8. Zadiek macrumors member

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    Aug 9, 2007
    Location:
    Raymore, MO
    #8
    What do you mean by a flex in the keyboard? Just wondering...
     
  9. shadowmoses macrumors 68000

    shadowmoses

    Joined:
    Mar 6, 2005
    #9
    I wouldn't bother trying to fix this problem its not something that you should have to deal with an probably effects 1 in 10 macbooks get it swapped over for a new one......

    SHadoW
     
  10. Andrew K. thread starter macrumors 65816

    Joined:
    Jul 9, 2008
    #10
    by flex I mean when I press one letter key, all the other keys around it go in slightly toward that one key I pressed instead of the one key going down and the surrounding ones staying still.
     
  11. Andrew K. thread starter macrumors 65816

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    Jul 9, 2008
    #11
    very true but we don't have an apple store here and I don't want to pay a best buy restocking fee when I just got it exchanged for free, it was easy ( dumb issue to deal with ) but overall happy
     
  12. chrisiw macrumors regular

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    Aug 22, 2008
    Location:
    Isle of Wight UK
    #12
    Fully agree! apple have got to get their act together, this is a premium product, and should be perfect.
     
  13. The Samurai macrumors 68000

    The Samurai

    Joined:
    Dec 29, 2007
    Location:
    Glasgow
    #13
    My keyboard is perfect :D. Take it back, and they should give you a new one. It's most likely to be a bad batch.
     
  14. chrisiw macrumors regular

    Joined:
    Aug 22, 2008
    Location:
    Isle of Wight UK
    #14
    I just hope that they get these problems sorted out, as I love Apple Mac,s but they have got to be of a high quality, as they have been in the past
     
  15. Mackan macrumors 65816

    Joined:
    Sep 16, 2007
    #15
    You only pay to make Apple get a very high profit out of each unit. Forget about getting something "premium" back, that's not how it works.
     
  16. crazytech7 macrumors newbie

    Joined:
    Oct 24, 2008
    #16
    Apple products should be high qualilty its not like we have 1 million dollars in the bank for apple o_O
     
  17. me2000 macrumors 6502

    Joined:
    Sep 17, 2008
    #17
    Apple hasn't sorted this out yet? :(

    I'm going to order mine the 14th of November from Amazon.. I really hope it gets sorted out by then...
     
  18. alex000it macrumors member

    Joined:
    Sep 21, 2008
    Location:
    Italy
    #18
    Dosen't work ...

    I tried to fix my slanted keys but it didn't work on my MB...
    Anyone was succesfull doing this?
     
  19. g4cubed macrumors 6502a

    g4cubed

    Joined:
    Jun 2, 2004
    #19
    What I'm wondering, doesn't Apple have a QC that looks at this sort of stuff? How are so many getting by like this?
     
  20. chrisiw macrumors regular

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    Aug 22, 2008
    Location:
    Isle of Wight UK
    #20
    I will not be upgrading my MacBook, until Apple improves quality control
     
  21. brikeh macrumors 6502a

    brikeh

    Joined:
    Jan 24, 2006
    #21
    Worked like a charm on mine! :)

    Srsly, I know you shouldnt have to do stuff like this with a brand new computer from Apple but w/e its a minor problem. Trust me...Ive been through 4 MBPs and 3 iMacs, Ive been affected by Apples **** QC before...but I love this Macbook.

    Anyways..

    I had the slanted function keys but fixed it by holding a stiff piece of paper(from a macworld magazinecover, irony :)) under the left side of the keys while adding pressure to the right side for about 30 seconds on every key. I had to repeat this about 4-5 times, BE VERY CAREFUL! But in the end it worked great.

    As for the loose batterycover, sorted!

    I didnt think I had this prob at first but after taking the cover off for the 2nd time it started jiggling around when putting it back. So I simply bent the little latches that connect downwards, again: CAREFULLY!
    Now it sits perfect and doesnt move.

    I understand that to some people this is unacceptable, and to each his own. I fully understand if you want to bring it in and get it traded, fair play BUT, its an easy fix :) I am very happy with my MacBook!

    Also I found applecare supercheap on ebay yesterday, that puts my mind at ease should anything else pop up down the line.
     
  22. applefriend2008 macrumors member

    Joined:
    Oct 11, 2008
    #22
    tried it ..
    wasnt very successful. after i take the paper out, they key just goes back on the slant. :-/

    helllppp appleee.
     
  23. brikeh macrumors 6502a

    brikeh

    Joined:
    Jan 24, 2006
    #23

    Like I said, be careful and patient, it has to be repeated. My keys havent popped back yet.

    Does anyone know if you can replace single keys on this model?
     
  24. MeTzGuY45 macrumors newbie

    Joined:
    Oct 8, 2008
    #24
    I don't know if this is too late, but I had no problems with my BTO 2.8ghz, 7200 rpm hd MBP except for the left command key being slanted. I figured the key would come off like they usually do, so I took a credit card and slid it under the slanted side- the lower side. With a little pressure they pop off. I then put it back on using equal finger pressure and it went right back on. Problem solved, no messing with Apple support.
     
  25. alex000it macrumors member

    Joined:
    Sep 21, 2008
    Location:
    Italy
    #25
    Really? I really want to fix my keys, but isn't this a bit dangerous?
    Anyone else tried?
     

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